FastView Accelerates Luxury Travel Website More Than 200% for Worldwide Customers
Region
- America
- Europe
Country
- United States
Product
- Radware FastView
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Sales & Marketing
About The Customer
KiwiCollection.com is a curated collection of more than 2,000 international luxury hotels and resorts. Each hotel is individually reviewed before being invited to join this selective network. The website allows travelers to research and book their hotels online. The site is tailored toward discerning, high-end travelers, which means that the entire user experience must be impeccable, from the home page through to the booking confirmation page. The website has a worldwide audience, but is served from a single data center in the US.
The Challenge
KiwiCollection.com, a curated collection of more than 2,000 international luxury hotels and resorts, was facing a significant performance challenge. The website, which allows travelers to research and book their hotels online, was being served from a single data center in the US. This resulted in slow page load times and dramatically inconsistent user experiences for its worldwide audience. The issue became glaringly apparent when the CEO of Kiwi Collection, who is based overseas, was showing the site to a group of European partners and had to wait an embarrassingly long time for the site to load. It was clear that the company needed an acceleration solution.
The Solution
In order to address the performance challenge, Kiwi Collection identified three primary goals: Improve page load times globally, provide a seamless, consistent user experience regardless of geographic location, and complement existing CDN (Limelight). To achieve these goals, Kiwi Collection selected Radware FastView as the only solution capable of helping them meet these goals. FastView is a web performance optimization (WPO) solution that enables faster website load times, thereby improving user experience and driving better business results.
Operational Impact
Quantitative Benefit
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