Federal Agency Enhances Data Center and Network Monitoring Operations With NETSCOUT
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- nGeniusONE® Service Assurance platform
- NETSCOUT® Certified InfiniStreamNG® software appliance technology
Tech Stack
- Data Center Operations
- Network Monitoring
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Functions
- Business Operation
Use Cases
- Infrastructure Inspection
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a federal agency that provides statistical reporting and financial recommendations to help guide the federal government’s efforts to sustain the country’s economic health. The agency’s Network Operations (NetOps) team has for years relied on NETSCOUT solutions to assure high-quality data center operations, as well as monitor the network that supports business applications used by researchers and analysts.
The Challenge
The agency was in the process of upgrading their network to accommodate increased 40GB speeds and establishing a secondary data center to complement their primary data center operations. While the NETSCOUT nGeniusONE Service Assurance platform and deployed InfiniStreamNG (ISNG) smart data sources provided visibility into, and real-time monitoring of the data center core and across their external network, the IT leadership team was well aware establishing a second data center and adopting faster network speeds would require additional instrumentation beyond that in the production footprint. Given the complexity of their multi-vendor technology environment, IT leadership wanted to approach this project with an agility that would support successful deployment of these new solutions without adversely impacting the day-to-day work of subject matter experts completing critical financial analysis on the nation’s behalf.
The Solution
The agency introduced needed visibility into their enhanced data center and network operations environment by deploying software-based ISNG appliance technology in their secondary data center. In addition to supporting this upgraded data center and network environment, the ISNG software technology was easily assimilated into the agency’s long-deployed ISNG hardware appliance environment to extend end-to-end visibility that the IT team relied upon to address current-day monitoring requirements. Using smart data generated by these ISNG appliances in real time from the agency’s network traffic to source nGeniusONE’s performance analytics, the IT team was better able to address latter-day issues across the agency environment.
Operational Impact
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