Federal Aviation Administration Case Study
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- MarkLogic
Tech Stack
- NoSQL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
- National Security & Defense
Applicable Functions
- Business Operation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The Federal Aviation Administration (FAA) uses the Emergency Operations Network (EON) real-time application for monitoring and tracking severe weather and emergencies to keep passengers, flights and airports safe. As an agency of the United States Department of Transportation, the FAA has authority to regulate and oversee all aspects of civil aviation in the U.S. It is tasked to provide the safest, most efficient aerospace system in the world.
The Challenge
The Federal Aviation Administration (FAA) required the Emergency Operations Network (EON) to handle multiple document types and feeds, and make sense of the information as quickly as possible. They needed a solution that provided a backend repository and search for unstructured information-tweets, weather reports, news stories, emails, SharePoint documents, geospatial data, and more that get pulled together for decision-making; and integration with in-house custom built as well as commercially available applications to analyze and share the data rapidly. The FAA AEO-400 team tried to implement EON with traditional SQL technologies, but found it impossible due to the complex mix of data and unplanned informational needs that are standard characteristics of this environment.
The Solution
Within a couple of weeks of implementing MarkLogic common repository and information intelligence, the FAA had access to full text, metadata, faceted search, alerts, and complex content that had not been available in over a year of trying with other solutions. As a result, the FAA was able to create a unified repository of all their content and make sense of it, transition seamlessly and rapidly from their beta implementation to a full production environment, and integrate with their current toolset for more informed situational analysis. The Emergency Operations Network (EON) Dashboard is a fully integrated web based emergency communication system based on the MarkLogic product. It provides a single consolidated view of situational awareness data that allows the system to report and display real-time, emergency information as well as geospatial displays through Google Maps.
Operational Impact
Quantitative Benefit
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