Financial Services Giant Secures Salesforce & Office 365
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Salesforce
- Office 365
- Bitglass’ cloud encryption
Tech Stack
- Cloud Security
- Data Encryption
- API
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Finance & Insurance
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
This company has long been the investment and asset manager of choice for large organizations and high net worth individuals in the US and around the globe. The firm has over 6000 employees. As part of a technology upgrade program, the firm was poised to rapidly deploy Salesforce and Office 365 throughout the organization.
The Challenge
The firm was looking for a cloud security solution that could be quickly deployed in concert with this rollout. Given the high profile nature of its clientele, the complete assurance of data privacy is of highest importance to the organization. The firm wanted to maintain sole control of its data – it didn’t feel comfortable with cloud vendors having any visibility into customer information. The firm’s security architecture and risk teams set out to find a security solution that would help enable secure cloud application usage. For Salesforce specifically, they wanted an encryption solution that maintained integrity of data security while enabling full application functionality including search, reporting, and the firm’s Salesforce customizations and third party integrations.
The Solution
The firm evaluated every CASB in the market. It tested Bitglass’ cloud encryption against Salesforce’s Platform Encryption product. Some key differentiators emerged in testing. Bitglass’ solution offered more complete encryption of data in Salesforce, providing broad protection of different data types. Bitglass supported greater levels of application functionality than did Platform Encryption, including sort and complete API queries. Moreover, the firm found Bitglass’ encryption to be more secure by allowing for total customer control over data encryption keys. This contrasted with the Platform Encryption approach, which requires application-generated keys that reside in memory, increasing risk from data breaches. Bitglass’ architecture creates a system of dual control, greatly raising the overall security of data.
Operational Impact
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