FlowForma Process Automation Becomes A Strategic Asset for Eurofound
Customer Company Size
Mid-size Company
Region
- Europe
Country
- Ireland
Product
- FlowForma Process Automation
Tech Stack
- Microsoft SharePoint
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Professional Service
Applicable Functions
- Human Resources
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
About The Customer
Eurofound is a Dublin-based European Union agency that provides research and knowledge in the area of social and work-related policies for the improvement of living and working conditions. The agency is constantly evaluating business processes to increase efficiencies and save money. The agency has a HR team of six people and a workforce of 110. Eurofound is a Microsoft house that has made SharePoint® the central pillar of its internal application development.
The Challenge
Eurofound, a Dublin-based European Union agency, was facing challenges with its internal HR review procedures due to significant EU changes to the way employers assess employees. The agency needed a Process Automation tool to support a HR team of six people and a workforce of 110. Compounding the need to meet new regulatory requirements were issues around the application Eurofound had been using for electronic forms. The InfoPath software was being discontinued, and its limited features struggled to deliver the workflow functionality that the agency was looking for. The agency was looking for a solution that could replace the ageing form-building application and meet the increasingly regulated HR procedures.
The Solution
Eurofound decided to go with FlowForma Process Automation. The software was a natural fit as it was built from the ground up to integrate with the SharePoint platform. The company’s Human Resource Development Plan (HRDP) that prompted the FlowForma Process Automation investment is a complex employee review process that takes place over a year. After some initial training from the FlowForma team, Pritchard took just a week to build a solution aligned to the intricacies of the HRDP, involving multiple stakeholders, forms going back and forward, and an appeals process that needed to be incorporated into the workflow. FlowForma Process Automation has become a strategically important application that’s used across the organization.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Engine Informática offers SAP software as a service with IBM
Engine Informática, a Brazil-based company specializing in the implementation of SAP ERP solutions, identified a gap in the market for small and medium-sized companies. The company realized that the fixed infrastructure investment needed to run SAP 24/7, such as data centers, hardware, and support, meant that the per-user cost could be perceived as too high for smaller companies. The challenge was to reduce or eliminate the capital expenditures and implementation costs as much as possible to help reduce the barriers to entry for these smaller companies.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
IBM social business software connects and empowers employees for competitive advantage
Superior Group, a company providing workforce productivity solutions, found that its employees worldwide felt disconnected from headquarters, regional offices and each other due to outdated internal communication and collaboration tools. The company's intranet had become a top-down affair with little staff involvement, and employees lacked effective tools for anywhere/anytime communications. Those working remotely had limited access to co-workers and company apps. The main method of collaboration was inefficient email, challenging IT staff to manage a growing store of attachments. These factors inhibited the company from achieving its productivity goals.
Case Study
IT-Informatik: Staying ahead of the competition by cutting costs and deploying SAP systems faster
IT-Informatik, a provider of SAP solution hosting and cloud services for medium-sized companies, aimed to boost retention and win new business by creating highly competitive and flexible offerings. However, its complex hosting environment made it difficult to set up client environments cost-effectively. With existing systems at or near capacity, IT-Informatik looked for ways to expand the scope, performance and capabilities of its hosting and cloud services. The company realized that if it could accelerate the deployment of new SAP application environments, it could onboard new customers more rapidly and respond faster to clients’ changing business needs.
Case Study
Uncovering behavioral insight to help reward and retain the best employees
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
