Forrest Solutions Leverages Cloud Solution for Enhanced Productivity and Client Relationships
Technology Category
- Analytics & Modeling - Real Time Analytics
- Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
- Buildings
- Retail
Applicable Functions
- Human Resources
- Procurement
Use Cases
- Inventory Management
- Leasing Finance Automation
Services
- System Integration
About The Customer
Forrest Solutions is a world-class staffing and recruiting firm with over three decades of experience. The company prides itself on the passion of its employees, the value they create, and their ability to prioritize client satisfaction. The firm operates in various sectors, including Accounting & Finance, Administrative, IT, and Legal. Forrest Solutions is based in the US and has a strong online presence through its website. The company's commitment to continually improving client and candidate relationships is evident in its adoption of innovative solutions like Bullhorn.
The Challenge
Forrest Solutions, a world-class staffing and recruiting firm, was grappling with the limitations of its legacy systems. These systems were disjointed, difficult to use, and incapable of handling all aspects of the business. The lack of synchronization between vertical industry recruiting teams was a significant issue. The visibility into sales and recruiting processes was poor, making tracking client and candidate activity extremely challenging and time-consuming. This lack of visibility was diverting attention away from focusing on client relationships. Additionally, the legacy systems lacked the ability to generate forecasts and track performance metrics, which was a significant drawback for the company.
The Solution
Forrest Solutions adopted Bullhorn's fully integrated front office solution to overcome these challenges. This solution offered all the functionality needed to connect teams and increase productivity, including integrated email, sourcing, applicant tracking, calendaring, task management, job management, and customer relationship management. Bullhorn provided 360° visibility into each step of the staffing and recruiting process, ensuring complete synchronization of sales and recruiting, which led to faster placements. The ease of use and seamless integration of Bullhorn automated operations, freeing up time to focus on sourcing, client relationships, generating job orders, and making placements in the shortest time possible. Furthermore, Bullhorn automatically parsed resumes into the integrated applicant tracking system, where they were matched against job orders. All candidate-related activity was automatically tracked and viewable by any team member, at every location.
Operational Impact
Quantitative Benefit
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