From Knowing ATP “Doesn’t Work” to “Awesome” Avanan
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Avanan Cloud Email Security Platform
Tech Stack
- Microsoft 365
- Microsoft ATP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Cloud Security
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cybersecurity Services
- Cloud Planning, Design & Implementation Services
About The Customer
Smoky County Public Agency is a governmental organization located in the South. The agency uses Microsoft 365 for their email and had been using ATP for security. However, they were not satisfied with the ATP solution as it was not providing the security they needed. The agency was experiencing a high number of spear phishing attacks related to COVID-19 and other issues. The employees of the agency were not very security aware and were clicking on some of these phishing links. The agency was in need of a solution that was simple to use, easy to analyze, and customizable to their needs.
The Challenge
Smoky County Public Agency, a governmental organization in the South, was facing numerous security issues with their existing Microsoft ATP solution. They were experiencing a high number of spear phishing attacks related to COVID-19 and other issues that made it difficult to see the scope of the attacks. Despite adjusting the settings, the ATP solution was not providing the security they needed. The agency was receiving a high number of bad emails and good emails were being blocked. They were in need of a solution that was simple to use, easy to analyze, and customizable to their needs.
The Solution
The agency decided to try Avanan, a cloud email security platform, after seeing its high reviews on Gartner. They started with a demo and were impressed by the user interface which presented all information in a single pane of glass, making it easy to see all security events across all apps. During the Proof of Concept (POC), the agency was subjected to a serious and targeted attack. Avanan was able to block this attack, demonstrating its effectiveness in a real-world test. This experience convinced the agency to adopt Avanan. In addition to securing their OneDrive and SharePoint environments, the agency also took advantage of Avanan's rich reporting tools.
Operational Impact
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