IsoMetrix > Case Studies > From Reactive to Proactive: How Petroleum Solutions Provider Masana Digitized EHS Risk Management

From Reactive to Proactive: How Petroleum Solutions Provider Masana Digitized EHS Risk Management

Customer Company Size

Large Corporate

Region

Africa

Country

South Africa

Product

IsoMetrix EHS Solution

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Digital Expertise

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Oil & Gas

Applicable Functions

Quality Assurance
Business Operation

Use Cases

Remote Asset Management
Regulatory Compliance Monitoring

Services

System Integration
Cloud Planning, Design & Implementation Services

About The Customer

Masana is a leading provider of petroleum solutions in South Africa. The organization represents part of BP’s BEE initiative in South Africa, and is 51% owned by BP. All Masana’s diesel and petroleum products are sourced from BP. The company provides petroleum products and solutions to various business-to-business sectors in South Africa, including the mining industry. Masana operates 11 depots and over 350 on-road filling stations.

The Challenge

Masana, a leading provider of petroleum solutions, was struggling with a manual and paper-based system for managing its Governance, Risk and Compliance universe. The company was facing issues with data loss, difficulty in collating data, and inability to track HSE incidents or actions related to the incidents. The data was scattered in many spreadsheets, and it was time-consuming to try collating data to build reports. The company needed a technology solution that could centralize their data, save time in creating detailed and accurate board reports, and allow their HSE team to conduct trend analysis and manage risks by exception.

The Solution

Masana implemented the IsoMetrix EHS Solution to replace their manual and paper-based systems. The Central Action Manager module in IsoMetrix was particularly beneficial for Masana. This module assigns actions to users in the system, ensuring the close-out of all tasks and processes. It also manages the process by which employees are held accountable for their responsible tasks. Actions and their progress are easily visible via the dashboards where they can be sorted by user and status. The system sends reminders of outstanding actions and manages escalations. The IsoMetrix EHS Solution allowed Masana to manage risk proactively by performing trend analyses and having a clear view of leading indicators.

Operational Impact

Masana now has a fully integrated Risk and Compliance Management system that can be used by SHEQ Managers, Compliance Officers, Internal Audit, Risk Managers and Risk Practitioners, and Forensics.
Reports and information are accessed online. Reports are extracted from the system and reported to the various committees and the Board.
The system has improved the company's ability to manage risk proactively.
The Central Action Manager allows Masana to assign responsibility and keep track of the status of each action.