BMC > Case Studies > Full Steam Ahead for Hapag-Lloyd with Compuware’s Test Data Management Solution

Full Steam Ahead for Hapag-Lloyd with Compuware’s Test Data Management Solution

Customer Company Size

Large Corporate

Region

America
Asia
Europe

Country

Germany
Singapore
United States

Product

Compuware File-AID
Compuware Test Data Management Solution

Tech Stack

Mainframe Systems
Distributed Systems

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Cost Savings

Technology Category

Platform as a Service (PaaS) - Data Management Platforms
Analytics & Modeling - Data-as-a-Service

Applicable Industries

Marine & Shipping

Applicable Functions

Logistics & Transportation
Quality Assurance

Services

Data Science Services
System Integration

About The Customer

Hapag-Lloyd is a leading global container shipping company with an extensive network of 128 services worldwide. Founded over 165 years ago, Hapag-Lloyd has four regional headquarters in Hamburg, New Jersey, Valparaíso and Singapore and has a fleet of more than 175 container vessels. Operating from over 350 locations in 117 countries around the world, the firm has around 9,500 employees, who are connected through the most advanced IT systems in the shipping industry; with four key applications at their core. In order to ensure the delivery of high quality IT services, Hapag-Lloyd tests new application functionality using real data, a practice that helps ensure that issues are eliminated before any changes are put into production.

The Challenge

Hapag-Lloyd, a leading global container shipping company, needed to create a realistic and production-like environment for core IT applications without disclosing any potentially competitive information. The company tests new application functionality using real data, a practice that helps ensure that issues are eliminated before any changes are put into production. However, due to the high level of integration of Hapag-Lloyd’s IT environment, which consists of its mainframe and a range of distributed systems, this was a challenging task. A new challenge arose in 2014 when Hapag-Lloyd prepared for a potential merger. This made it necessary to extend existing training materials and create up-to-date live training data. The challenge was to create a realistic and production-like environment for core IT applications without disclosing any potentially competitive information. As a result, Hapag-Lloyd realized it needed a test data privacy/optimization solution that would allow it to securely share this information with a huge number of new employees around the world, while remaining compliant with its high standards of data protection.

The Solution

Hapag-Lloyd identified Compuware and their Test Data Management solution, which leverages data privacy and test data optimization product File-AID, as the best solution for its needs. The solution needed to not only extract data for testing and training, it also needed to disguise it. Maintaining compliance with current and future data privacy demands, while retaining business efficiency and flexibility were key success criteria for the data creation project. Key features and benefits included the ability to easily and securely create test data sets that are specific to each of its core applications, extract data from mainframe and distributed systems in-line with the relationship rules that govern how applications function in the production environment, create individual data privacy rules that mean only Hapag-Lloyd can get back to the original production data once it has been disguised, create a centralized catalogue of rules that determine how data is automatically disguised to ensure consistency across all systems, define all datasets and their relationships, while assigning rules for the extraction of test data samples to ensure consistency across the organization, and optimize test data to accelerate the testing and development process.

Operational Impact

The implementation of Compuware’s Test Data Management solution enabled Hapag-Lloyd to secure all data while maintaining the high level of flexibility and efficiency it previously enjoyed in its testing and training environments.
The Compuware solution helped Hapag set up a new training system in time to conduct training for new users.
Hapag-Lloyd is also using Compuware’s Test Data Management solution to improve its data optimization process.

Quantitative Benefit

Significantly reduced the costs of the process compared to using the full data set.
Enabled Hapag-Lloyd to become much more competitive by developing better quality applications within a much shorter timeframe.
Remained compliant with data privacy requirements.