Fully Automated EDI System Helps Small Food Producer Deliver Big Results with Retail Grocery Supply Chain

Customer Company Size
SME
Region
- America
Country
- United States
Product
- EXTOL EDI Integrator for i
Tech Stack
- EDI
- iSeries system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Food & Beverage
Applicable Functions
- Procurement
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Demand Planning & Forecasting
Services
- System Integration
About The Customer
Mrs. T’s Pierogies is a small food producer with 54 years of experience in making 11 varieties of its famed specialty, creamy whipped potatoes folded into a pasta shell. The company is an operation of Ateeco, Inc., and produces 11.4 million pierogies each week. These are sold through wholesalers, distributors, brokers, and grocery stores across the United States and beyond. The company's customers range from small markets to the largest supermarket chains in the country. The company's iSeries system runs business applications from financials to human resources. The information technology staff is headed by Information Systems Manager, Tim Coyle, and is just four years old.
The Challenge
Mrs. T’s Pierogies, a small food producer, was facing challenges in meeting the complex EDI requirements of large trading partners with a small staff of just two people. Manual checks on automated orders were time-consuming, taking up to an hour a day. The company needed an efficient system to automate order taking and improve staff productivity. The company's customers ranged from small markets to the largest supermarket chains in the country, and they needed to comply with customer mandates for EDI.
The Solution
The company implemented the EXTOL EDI Integrator for i to automate its electronic order processing system and integrate it with in-house software. This system has standardized formats, allowing everything to be automated. Processes that used to take an hour a day, such as manual checks even on automated orders, are now completed in just five minutes per day. This mainly entails looking for exception errors. The EXTOL EDI Integrator for i has made individuals, and hence the company, as efficient as possible.
Operational Impact
Quantitative Benefit
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