Customer Company Size
SME
Region
- America
Country
- United States
Product
- LogicMonitor
Tech Stack
- Amazon Web Services
- CloudWatch
- AWS SDK
- Apache
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Middleware & Microservices
Applicable Industries
- Software
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
G2 Tech Group is a company that specializes in helping small and growing SaaS businesses leverage cloud services with managed DevOps. The company is headquartered in Boston and focuses on providing comprehensive monitoring solutions for hybrid and cloud environments. G2 Tech Group aims to consolidate the tools needed to monitor these environments into a single platform, making it easier for their customers to access key data. The company's clients are primarily focused on rapidly scaling up their operations, making efficient and effective monitoring capabilities crucial for their growth.
The Challenge
G2 Tech Group, a company focused on helping small and growing SaaS businesses leverage cloud services with managed DevOps, needed a comprehensive monitoring solution that could consolidate the tools needed to monitor hybrid and cloud environments. They were looking for a way to put all of their customers’ key data in a single platform, preventing the need to jump from CloudWatch for AWS resources to other tools for networking gear, storage appliances, databases, and other virtualization platforms. G2 Tech Group was also looking for a solution that would deploy quickly and automatically and require less configuration and ongoing maintenance than the open source options they were using. The open source platform offered some functionality but left little opportunity for their customers to access key info on their own and required much more ongoing development resources.
The Solution
G2 Tech Group deployed LogicMonitor as its infrastructure performance monitoring platform. This allowed the company to consolidate its monitoring toolkit, bringing its customers’ on-prem, hybrid, and cloud infrastructures into a single access point. With LogicMonitor, G2 Tech Group has been able to deliver previously unavailable metrics on AWS resources, including EC2s, RDS, ELBs, and ElastiCache. LogicMonitor pulls metrics from AWS using three different methods: the CloudWatch API, the AWS SDK, and via the LogicMonitor Collector installed within the AWS environment. These multiple approaches come together in one dashboard for a comprehensive, aerial view of a client’s entire AWS environment. LogicMonitor takes advantage of the AWS SDK to provide in-depth, custom metrics on G2 Tech Group’s EC2s, including memory usage, database performance, and the ability to drill into applications like Tomcat, Apache, PostgreSQL, and even custom Java apps.
Operational Impact
Quantitative Benefit
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