Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Robots - Wheeled Robots
Applicable Industries
- Food & Beverage
- Telecommunications
Applicable Functions
- Maintenance
- Procurement
Use Cases
- Real-Time Location System (RTLS)
- Track & Trace of Assets
About The Customer
Gee Whiz is a premium producer of Washington apples and cherries. The company manages a vast array of assets across its orchards and facilities, including over 1,000 pieces of equipment and nearly 100 homes for on-site workers. The maintenance team at Gee Whiz is often required to work on the go, traveling to remote ranches with unreliable internet connections. The company sees an average of 40 new work orders a week, which were previously managed through a manual, paper-based system. The company was in need of a more efficient and effective solution for managing its maintenance operations.
The Challenge
Gee Whiz, a producer of Washington apples and cherries, was facing significant challenges in managing its maintenance operations. The company manages over 1,000 assets across its orchards and facilities, including trucks, tractors, and nearly 100 homes for on-site workers. The maintenance team often had to work on the go, traveling long hours to visit ranches with unreliable internet connections. Upon the arrival of a new maintenance administrator, it was discovered that the company was still relying on paper work orders, which was inefficient and time-consuming. Tracking these work orders, especially in the field, was a significant challenge. The company was also struggling with insufficient asset management, with problematic assets like a concrete mixer that constantly broke down going unnoticed due to lack of proper tracking.
The Solution
In order to address these challenges, Gee Whiz turned to eMaint’s CMMS (Computerized Maintenance Management System) app, Fluke Mobile. The app offered a comprehensive solution, including digital work order management, asset tracking, and the ability to work offline, automatically syncing changes into the CMMS when a connection was reestablished. The implementation process involved configuring a simple work order form ideal for field work, building a database for Gee Whiz’s hundreds of assets, and training the workforce on the Fluke Mobile app. The eMaint team provided continuous support throughout the implementation process and beyond, ensuring that the Gee Whiz team could effectively utilize the app to streamline their maintenance operations.
Operational Impact
Quantitative Benefit
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