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GlobalLogic > Case Studies > GlobalLogic Partners with Target Professional Services to Safeguard the Future of Next-Generation Applications

GlobalLogic Partners with Target Professional Services to Safeguard the Future of Next-Generation Applications

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Customer Company Size
Large Corporate
Country
  • United Kingdom
Product
  • mypensionID
  • Apollo CRM
  • AWS Well-Architected Review
Tech Stack
  • AWS
  • Infrastructure as Code
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Application Infrastructure & Middleware - API Integration & Management
  • Cybersecurity & Privacy - Cloud Security
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • System Integration
About The Customer
Target Professional Services is best known for being a global leader in data verification and trace solutions for pensions schemes, financial services, and government authorities. For over 30 years, Target Professional Services has provided innovation in data privacy and information security – consistently achieving the highest accuracy and success rates in the industry, to the envy of its peers. The company is committed to ensuring they have the right platform for the pace of innovation, which is why they sought a health check of their cloud-based customer-facing and internal applications. This was to determine any improvements that could be made to bring them in line with current industry best practices. They decided on an AWS Well-Architected Review with GlobalLogic to achieve this goal.
The Challenge
In anticipation of an upcoming application launch, Target Professional Services were keen to arm themselves with visibility over their application ecosystem. Familiar with the AWS toolset, GlobalLogic was invited to conduct an AWS Well-Architected Review as a first step to test and safeguard security in their application landscape. Faced with compliance obligations, Target Professional Services were equally interested in understanding the operational resilience of their solution and its ability to scale applications whilst manage costs. Another challenge was consolidating siloed AWS accounts into one centrally managed platform. Target Professional Services were also keen for GlobalLogic, as AWS experts, to educate them and their third-party partners in understanding best practices for operating applications in the cloud.
The Solution
GlobalLogic approached the engagement with an architectural assessment that would provide a health check of Target Professional Services cloud services. Otherwise known as an AWS Well-Architected Review, this review enabled us to impartially review the client’s cloud architecture and offer a detailed 1:1 consultation and recommendations. These recommendations included user stories to demonstrate what the solution would look like, as well as an order of priority. We highlighted items that were a risk and/or activity that could be grouped and tackled together – the two birds, one stone approach. In particular, Target Professional Services asked GlobalLogic to investigate two applications – mypensionID and Apollo CRM – along with the AWS platform in its entirety. Each being data rich and with global reach, Target Professional Services couldn’t afford any outages or security breaches and were extremely vigilant when it came to any interfaces integrated with the app’s infrastructure. GlobalLogic’s review identified several improvements that could directly improve the reliability and security of the applications and align Target Professional Services to the AWS Well-Architected Framework best practices. We set out a program of work over 12 days and dropped in a team of engineers to work through the scope of work agreed.
Operational Impact
  • Centralized governance of all AWS accounts and centralized billing – including enforcing strong password policies, single sign-on with MFA, least privilege access, encryption at rest, key rotation, and automated patching
  • Implemented Tagging policy coupled with Cost and Usage reports to improve visibility into AWS spend
  • Complete visibility of the entire environment – mitigating the scope of potential risks to Target Professional Services upcoming application
  • A personalized monitoring dashboard with data analysis and incident monitoring
  • Brought non-production environments in line with production which allows new integrations to be made in a seamless manner
Quantitative Benefit
  • Improved the Security Hub score by more than 60 percentage points against AWS Foundational Best Practices for all of Target Professional Services applications
  • An AWS financial service credit of $10,000 ($5k per app) for Target Professional Services

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