Goodwill Industries of Indiana Boosts Productivity with Domo
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Domo
Tech Stack
- Data Visualization
- Mobile Access
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Data Visualization
Applicable Functions
- Business Operation
Services
- Data Science Services
About The Customer
Goodwill Industries of Central Indiana is a nonprofit organization that provides a range of services including retail, commercial workplace initiatives, education, and industrial services. As one of the largest branches of Goodwill Industries in the nation, it manages a significant amount of data across various sectors. The organization is based in Indianapolis, Indiana, and serves a wide range of individuals and communities through its diverse programs and initiatives.
The Challenge
Goodwill Industries of Central Indiana, one of the largest branches in the nation, was struggling with managing vast amounts of data ranging from employment to eCommerce. The data was scattered and difficult to access, which made it challenging for the organization to make informed decisions. Valuable resources were tied up in manually creating reports, which was a time-consuming and inefficient process. Furthermore, executives had limited visibility into key metrics such as job placements, which hindered strategic planning and decision-making.
The Solution
Goodwill Industries of Central Indiana implemented Domo, a data visualization tool, to manage their data more effectively. Domo allowed the organization to consolidate their scattered data into a single platform, making it easier to access and analyze. The tool also automated the process of report creation, freeing up valuable resources that were previously tied up in manual tasks. Furthermore, Domo provided executives with real-time visibility into key metrics such as job placements, enabling them to make more informed decisions. The tool also offered mobile access, allowing directors who were frequently traveling to different Goodwill locations to access reports on their iPhones and iPads.
Operational Impact
Quantitative Benefit
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