Grant Property Management's Efficiency Leap with IoT
Technology Category
- Networks & Connectivity - 5G
Applicable Industries
- Buildings
- Cement
Applicable Functions
- Facility Management
Use Cases
- Inventory Management
- Time Sensitive Networking
About The Customer
Grant Property Management is a seasoned player in the property management industry with 30 years of experience. The company, led by President Grant Marlowe, manages a portfolio of 2,500 doors and has been a Buildium customer since 2019. The company values sustained growth and believes in having the right team and tools in place to achieve this. Despite having a large team and decades of established processes, the company is not averse to change and is always looking for ways to grow and evolve in the industry. The company serves associations and is committed to keeping residents happy and association boards impressed.
The Challenge
Grant Property Management, a company with 30 years of experience in the industry, was facing the challenge of integrating new technology into their existing processes. With a large team and decades of established procedures, the introduction of new technology was a daunting task. The company's president, Grant Marlowe, was keen on ensuring that multiple departments could perform their tasks more efficiently. However, he wanted to avoid the complexity that often comes with the use of separate software solutions. The challenge was to find a solution that could streamline operations across multiple departments without causing disruption or requiring extensive training.
The Solution
The company turned to Buildium, a multifaceted property management solution. Buildium's features cover every aspect of property management, making it possible for Grant to deploy it across multiple departments. This not only maximized the value from his investment but also reduced the time needed for his team to learn new tools, simplifying the onboarding process. A customer success team with 24/7 support helped integrate the new tools in a way that made sense for the business. They focused on 'micro-moments' that, when scaled, could lead to significant efficiency gains. The solution offered a unified platform with features ranging from a global search function to digital lease management, all aimed at saving time and improving efficiency.
Operational Impact
Quantitative Benefit
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