Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- National Security & Defense
- Retail
Use Cases
- Inventory Management
- Tamper Detection
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Grupo Telvista is a leading provider of contact center solutions, headquartered in Tijuana B.C., México, with offices in Mexicali, Mexico City and Allen TX. The company offers bilingual contact center, social media, omnichannel, and IT solutions that help clients meet their customer experience objectives. Serving clients in technology, telecommunications, travel, financial services, retail, and other industries, Grupo Telvista helps clients migrate existing premises-based services and applications to the cloud to gain efficiencies.
The Challenge
Grupo Telvista, a leader in contact center solutions, faced the challenge of securing applications, data, and workloads in their private cloud. The company sought to virtualize security management to improve efficiency and gain industry-leading threat protection. The migration to a private cloud infrastructure based on VMware ESXi virtualized machines was aimed at reducing costs, simplifying infrastructure management, and increasing business resilience. However, this transition also required robust security measures to protect the virtualized environment and prevent the lateral spread of threats.
The Solution
To address these challenges, Grupo Telvista chose Check Point CloudGuard Network Security. This solution provides industry-leading threat prevention and automated security across seven virtualized security gateways in the Telvista private cloud. CloudGuard offers a range of features including Firewall, DLP, IPS, Application Control, IPsec VPN, Antivirus, and Anti-Bot protection. Additionally, SandBlast adds Threat Extraction and Threat Emulation for zero-day attacks. Unified Security Management ensures consistent security policy management, enforcement, and reporting across gateways in a single pane of glass, allowing the Grupo Telvista team to work in their respective environments concurrently with high performance and responsiveness.
Operational Impact
Quantitative Benefit
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