Harrowells Solicitors Enhances Remote Working Security with CensorNet MFA
Customer Company Size
SME
Region
- Europe
Country
- United Kingdom
Product
- CensorNet MFA (Multi-Factor Authentication)
- ServaCloud
Tech Stack
- Cloud Computing
- Multi-Factor Authentication
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cybersecurity Services
- Cloud Planning, Design & Implementation Services
About The Customer
Harrowells is a regional law firm based in the north of England. The practice prides itself on its long and successful track record of offering high quality advice to businesses, families and individuals. Harrowells’ IT systems are powered by ServaCloud, one of the UK’s leading Cloud platforms. Through partnering with CensorNet, they are now able to offer their solicitors and other employees highly secure access to their cloud-based networks and applications.
The Challenge
Harrowells Solicitors, a regional law firm based in the north of England, needed to develop a more secure environment for remote working. The firm wanted to improve the productivity of its workforce, enable more flexible working arrangements, and allow external partners to connect to its systems. Employees wanted to be able to work from home, or work when they were travelling. They were also using lots of different types of devices – tablets, laptops and smart phones. The nature of the Harrowells business also meant that employees handle very sensitive client information, so data security is of paramount importance. From a mobile working perspective, the requirement was to be able to provide an additional layer of security to the firm’s systems and applications, whilst at the same time enabling employees to work from any location using whatever device they needed to.
The Solution
Previously, the firm used certificate-based authentication but this method had serious limitations. It involved a lot of administrative effort from IT staff to configure and renew certificates on necessary devices and it also meant, that staff had to use only that one configured device. Recognising the need to improve its authentication strategy, Harrowells re-engaged with its cloud provider, Servatech, research various authentication systems on the market. The implementation of the CensorNet Multi-Factor Authentication (MFA) solution was seamless and it was installed and configured with no disruption to staff.
Operational Impact
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