Zscaler > Case Studies > Heritage-Crystal Clean Enhances Web Security with Zscaler's SaaS Solution

Heritage-Crystal Clean Enhances Web Security with Zscaler's SaaS Solution

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Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Middleware & Microservices
  • Networks & Connectivity - Gateways
Applicable Industries
  • Automotive
  • National Security & Defense
Applicable Functions
  • Maintenance
Use Cases
  • Tamper Detection
  • Time Sensitive Networking
About The Customer
Heritage-Crystal Clean, Inc., headquartered in Elgin, Illinois, is a publicly held environmental services company. The company primarily services the automotive repair, commercial, and industrial marketplaces. With a network of 60 Internet gateways, the company faced significant challenges in securing its web traffic and protecting against emerging threats. The company's previous solution was inadequate, leading to latency issues, lack of comprehensive reporting, and limited flexibility in policy enforcement.
The Challenge
Heritage-Crystal Clean, an environmental services company, was faced with the challenge of securing 60 Internet gateways. The company had initially deployed a traditional URL filtering solution, which was centralized and handled requests from all 60 locations. This architecture created re-routing latency and lacked a comprehensive reporting solution. The technology offered little flexibility, forcing the IT department to either allow a website or block it entirely. It was incapable of protecting against newer threats, such as active content embedded in legitimate websites, unless it blocked those legitimate sites altogether. Furthermore, mobile users were left entirely unprotected, posing a significant security risk.
The Solution
To address these challenges, Heritage-Crystal Clean turned to Zscaler’s web security SaaS (Software as a Service). This solution allowed the company to mitigate risk, reduce cost, and enforce company policy. Each of the 60 Internet gateways simply forwarded Internet-bound traffic to Zscaler for policy enforcement and malware inspection. Zscaler’s Global Distributed Network of cloud nodes delivered fast response time by reducing re-routing latency. Policy and log management was centralized, simplifying Heritage-Crystal Clean’s administration and reporting. Moreover, the company was now able to effectively protect against emerging Web 2.0 threats such as malicious active content, botnets, and phishing attacks. It also gained the ability to create flexible policies for different users at different locations.
Operational Impact
  • The implementation of Zscaler’s web security SaaS solution resulted in more sophisticated and comprehensive security for Heritage-Crystal Clean. The company can now protect employees across all locations, including mobile users, against advanced Web 2.0 security threats. It can effectively enforce business policy for Internet access for users at various locations by creating granular and flexible policies. The solution also improved performance and lowered total cost of ownership (TCO) by reducing bandwidth costs and latency. This has saved the company both time and money, while also simplifying administration and reporting.
Quantitative Benefit
  • Reduced re-routing latency through Zscaler’s Global Distributed Network of cloud nodes
  • Lowered bandwidth costs by backhauling traffic from 60 gateways to a centralized location
  • Significant cost savings through reduced latency and efficient use of bandwidth

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