Honeywell Brings Generative AI to 95,000 Employees, Proving This Giant Is Just Getting Started
Customer Company Size
Large Corporate
Country
- United States
Product
- Microsoft 365 Copilot
- Moveworks AI Copilot
- Honeywell Forge Sustainability+
- Cisco Spaces
Tech Stack
- Azure
- Snowflake
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Innovation Output
Technology Category
- Analytics & Modeling - Generative AI
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Product Research & Development
Use Cases
- Predictive Maintenance
- Remote Asset Management
- Digital Twin
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
Honeywell is a global technology powerhouse with a legacy of over 135 years in shaping industries and powering innovations. Originally a heating regulator company, Honeywell has evolved into a leader in various sectors, including aerospace, building technologies, and performance materials. The company is known for its commitment to innovation and adaptability, having played a critical role in significant historical events such as the moon landing. With a workforce of 95,000 employees, Honeywell is now focused on leveraging artificial intelligence (AI) and generative AI to drive the next wave of industrial transformation. The company collaborates with tech giants like Microsoft, Cisco, and Snowflake to fuel its AI ambitions, aiming to integrate AI into its operations and customer offerings.
The Challenge
Honeywell, a company with a rich history of innovation, is facing the challenge of integrating generative AI into its operations to drive industrial transformation. The company aims to leverage AI to enhance productivity, optimize internal operations, and develop customer-facing solutions. With 95,000 employees, Honeywell is focused on embedding AI across all functions, encouraging employee engagement, and fostering a tech-forward momentum. The challenge lies in effectively deploying AI tools, managing change, and ensuring that AI becomes a fundamental part of its operations and offerings.
The Solution
Honeywell is implementing a comprehensive AI strategy that includes deploying generative AI tools across its operations and encouraging employee engagement in AI applications. The company has already deployed 16 generative AI use cases and made AI tools available to all 95,000 employees. Key initiatives include the use of Microsoft 365 Copilot and Moveworks AI copilot to optimize internal operations and reduce IT help desk tickets. Honeywell is also leveraging partnerships with Cisco and Microsoft to enhance its AI capabilities, focusing on sustainable tech and integrating AI into building systems. The company is developing a large language model to speed up specification writing, aiming to reduce engineering cycles and offer faster solutions to customers. Honeywell's AI strategy is supported by a robust data infrastructure, with Snowflake as the centralized platform for real-time insights and smarter decision-making.
Operational Impact
Quantitative Benefit
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