How a Transport Leader Reduced DSO and Streamlined Onboarding
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Actian BXSupplierConnect
Tech Stack
- Electronic Invoicing
- Data Formatting and Validation
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Transportation
- Oil & Gas
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Supply Chain Visibility
- Fleet Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Louisiana-based ACME Truck Line is a leader in the truck transport of equipment, materials, and supplies throughout the United States. The company operates a fleet of over 2,500 trucks in 30 service markets across 10 states, and hauls 8,000 truckloads of oilfield, general commodities, and expedited freight every week. It’s a complex and fast-paced business. Along with safe, on-time deliveries, responsiveness and integrity of service are key to ACME Truck Line’s success. But responsiveness and integrity of service can be a challenge in the traditionally paper-based truck transport industry where invoice processing standards vary from customer to customer.
The Challenge
ACME Truck Line, a leader in the truck transport of equipment, materials, and supplies throughout the United States, was facing challenges with its invoice processing standards. The company was asked by a major oil and gas industry customer to shift from paper to electronic invoicing. However, the traditionally paper-based truck transport industry had varying invoice processing standards from customer to customer. Before deploying the Actian solution, ACME had to enter all of its invoicing data twice: once in its own accounting system and once in its customer’s e-invoice system. This 'double-entry' practice doubled the risk of errors, delays and rework in the invoicing process. It also had an adverse impact on the company’s customer onboarding process, making it unnecessarily cumbersome and complex and hindering support of high-volume customers.
The Solution
ACME Truck Line engaged an IT consultant, Mike Bernard, to find an easy-to-use solution that could help the company improve invoice processing, accelerate customer onboarding, and scale easily with business growth. Bernard chose the Actian platform and Actian BXSupplierConnect to be implemented as part of ACME’s managed service. Using BXSupplierConnect has eliminated the need for double-entry, significantly reducing invoice errors, delays and rejections, and accelerating time to revenue. A single invoice file is delivered to the Actian platform, which in turn automates data formatting and validation and provides electronic invoicing in the customer’s specified format. With duplicate data entry eliminated and automated upfront error detection in place, ACME’s invoice processing time has decreased, reducing Days of Sales Outstanding.
Operational Impact
Quantitative Benefit
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