Customer Company Size
Large Corporate
Region
- Africa
- America
Country
- Canada
- South Africa
Product
- IsoMetrix EHS Solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Environmental Impact Reduction
- Brand Awareness
- Customer Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Mining
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
De Beers Group is a global diamond mining company that has been in operation since 1888. The company has operations in Canada, South Africa, Botswana, and Namibia. De Beers Group is committed to a sustainable legacy built on safety, thriving communities, and protected environments. This commitment is encapsulated in their 'Building Forever' strategy, which is built on four pillars: protecting the natural world, partnering for thriving communities, standing with women and girls, and leading ethical practices across the industry. In 2019, the company reported an annual revenue of USD 4.6 billion and has over 30,000 employees.
The Challenge
De Beers Group, a global diamond mining company, recognized the need for a software solution to support their 'Building Forever' strategy, which is built on protecting the natural world, partnering for thriving communities, standing with women and girls, and leading ethical practices across the industry. The company had been using IsoMetrix since the late 1990s, but in 2016, they initiated a global strategy to drive sustainability and shared value. They chose IsoMetrix as a software vendor to develop and implement a standardized system for managing Environmental, Health and Safety (EHS) incidents, risk management, and actions across all their business units. This complex project, named 'Project Unity', aimed to standardize reporting requirements across eight individual business units to allow for group reporting. The business units where IsoMetrix has been implemented are in Botswana, Canada, and South Africa.
The Solution
De Beers Group chose IsoMetrix based on the software provider’s global footprint, and the product’s user-friendly interfaces and superior dashboarding and reporting capabilities. In addition, the two companies’ 20-year partnership was a key factor, with the product’s evolution having been spurred to a large extent by forward-thinking customers such as De Beers Group. The solution allows for individual customization at site level to match existing processes, ease change management, and create global reporting. The key success factors in the project were achieving functionality, flexibility, and simplicity of design. Building on the IsoMetrix systems that De Beers Group was already using made it easier for employees to adopt the changes because they were already familiar with the systems. The IsoMetrix team was cognizant of the operational requirements of each business unit, and the software itself had sufficient flexibility to accommodate each business unit’s requirements while still maintaining a global group reporting standard.
Operational Impact
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