How the City of Toronto is Upgrading to More Efficient Fuel Operations
Customer Company Size
Large Corporate
Region
- America
Country
- Canada
Product
- FuelFocus
- FleetFocus
Tech Stack
- Fuel Management System
- Fleet Management Information System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
- Remote Asset Management
Services
- System Integration
About The Customer
The customer in this case study is the City of Toronto. The City of Toronto is the most populous city in Canada and the fourth most populous city in North America. The city is responsible for managing a vast fleet of vehicles and equipment, which requires a significant amount of fuel. The city was managing over 130 fuel sites that held varying capacities of fuel. The city's fleet services are directed by Lloyd Brierley, who believes that integrating state-of-the-art fuel technology with their fleet management information system will take fleet to a different level.
The Challenge
The City of Toronto was in need of a more secure and accurate way of managing its fuel operations. The city was managing over 130 fuel sites that held varying capacities of fuel. The outdated fuel sites required manual fuel volume measurements and calculations, which was an error-prone process that required a lot of human intervention, time, and effort. The city was also facing challenges in reporting on fuel usage and tank levels, which involved a lot of emails, spreadsheets, charts, and paper forms.
The Solution
The City of Toronto is upgrading its fuel sites with larger capacity super-sites that are more strategically located and contain additional pumps and fuel types. These super-sites are equipped with real-time, centralized automated controls that identify vehicle tank volumes, as well as the amount of fuel dispensed. They also provide live readings and thresholds for each tank used to order fuel. In addition to fuel data, diagnostic trouble codes are automatically imported from vehicles during fueling, sending alerts and work requests into the organization’s fleet application. The city is integrating this state-of-the-art fuel technology with FleetFocus, their fleet management information system. The city is also using FuelFocus, which will help automate many of the previously manual processes.
Operational Impact
Quantitative Benefit
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