How Transystems Achieves their Vision with AssetWorks Field Service Solutions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AssetWorks Field Service Solutions (FSS)
- Ranger mobile computer
- AssetWorks Driver Vehicle Inspection Reports (DVIR)
Tech Stack
- Mobile Computing
- Fleet Management Software
- Vehicle Inspection Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Transystems LLC, headquartered in Great Falls, Montana, began in 1942 with two employees and two trucks and is now a leading provider of bulk commodities transportation in the Midwest and the Western United States. Transystems grows with a commitment to their vision of being recognized for their service, dependability, safety, and dedication to their core values. The company operates a fleet of 400 vehicles and was in need of a reliable and efficient fleet management solution.
The Challenge
Before investing in AssetWorks’ hardware and software solutions, Transystems used two other companies for in-cab mobile computing and fleet management, but large parts of these solutions did not work. These systems relied heavily on driver involvement to function, so they were susceptible to errors. “The margin of error and accuracy wasn’t as good as it could be, and we wanted to be able to automate our processes,” said Brennan. Transystems wanted to work with a company that shares the same value system.
The Solution
Transystems chose AssetWorks Field Service Solutions (FSS) with the rugged Ranger mobile computer for their fleet. The solution was chosen for its ease of use, custom integrations, and cultural fit. The sales process involved understanding Transystems' unique needs and rules, and what value they were looking for in a solution. The custom integration allowed AssetWorks to provide nearly everything that Transystems needed. The Ranger keeps track of every load that a company moves, and creates pay records for the driver of each unit. This functionality helps to improve a driver’s day and improves earning potential because drivers are paid by the load. Additionally, Ranger monitors real-time efficiencies with the customer product flow and automates payroll and billing to the customers providing endless benefits to all parties involved.
Operational Impact
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