BitTitan > Case Studies > ICONS Case Study

ICONS Case Study

Customer Company Size

Startup

Region

America

Product

MigrationWiz
Office 365
Google Apps
Lotus Notes

Tech Stack

Cloud-based solution
Software as a Service (SaaS)

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Cost Savings

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Functions

Business Operation

Use Cases

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

About The Customer

Integrated Computing & Outsourcing Network Solutions (ICONS) Co. Ltd. is an IT solutions provider based in Trinidad & Tobago. The company helps a wide variety of businesses succeed by providing cost-effective core infrastructure, including all related support and services. ICONS makes recommendations to each customer based off what their existing infrastructure looks like, and then applies that knowledge to what type of migration should be used.

The Challenge

A group of companies serviced by ICONS had a large number of mailboxes using both Lotus Notes and Google Apps. In order to optimize their business operations, the group wanted to standardize to one email platform. When they approached Microsoft regarding this issue, the recommendation was to move everything to Office 365, which the group also saw as the best fit. However, the built-in tools offered by Office 365 that ICONS would typically use for such migrations were not able to handle multiple mailbox formats. To best serve their customers, ICONS realized there was now a need to select a mailbox migration solution for this project that could: Seamlessly migrate multiple email platforms to Office 365, Complete the process with zero user downtime, Avoid any manual configuration steps.

The Solution

Because the group of companies was comprised of such a diverse mix, the solution would also need to have an intuitive user interface and not be overly complicated to configure. The combination of all these factors led ICONS to select MigrationWiz, from BitTitan. ICONS found MigrationWiz to be an ideal match for what they needed out of a migration solution. It supports a wide variety of mailbox platforms, which made moving from Google Apps and Lotus Notes to Office 365 a seamless process. MigrationWiz stands out from the other solutions that ICONS evaluated because of this functionality, along with its ability to run quietly in the background without affecting user productivity. ICONS also took advantage of the solution’s ability to seamlessly migrate: Documents, Public folders, PST/archives. MigrationWiz also keeps folder hierarchies intact, ensuring each company can hit the ground running once the project is complete.

Operational Impact

When everything was finished, each ICONS customer had successfully migrated everything to Office 365 without any lost or corrupt data.
ICONS was also impressed at the swift timeframe it took MigrationWiz to finish each migration.
Users are now experiencing the benefits of additional Office 365 features, such as improved internal and external communications with Lync, and can now collaborate easier across departments.
By providing a cohesive standardization to Office 365 from multiple platforms, MigrationWiz has helped to increase each company’s productivity and efficiency.