Increasing Meeting Engagement and Actionable Insights: A Case Study on Illio's Use of Fireflies Note-taker

Illio is a wealth investment platform designed for financial advisors and managers. The platform collates and tracks portfolio performance and conducts risk analysis against market data to facilitate better investment decisions. The founders of Illio are experts in the market, and Simone Ishikawa, who shared this case study, is responsible for the commercialization of their products. Their everyday work involves supporting clients who make high-risk decisions based on analytics for a large number of portfolios, making accuracy and efficiency crucial in their operations.

Illio, a wealth investment platform for financial advisors and managers, was facing a significant challenge in their daily operations. Their work involves supporting clients who make high-risk decisions based on analytics for a large number of portfolios, leaving no room for error. However, they found that they were missing out on several crucial profitable actions due to ineffective note-taking during meetings. Many follow-ups were lost during discussions, and overall meeting engagement was low. The manual note-taking process resulted in clutter and unorganized collaboration. This led to loss of information during note-taking, participants being unable to focus during discussions, and the management of all these notes in one centralized place became an arduous task.

In search of a solution, Simone Ishikawa, Advisor at Illio, discovered Fireflies on social media. Initially unsure if they needed a new collaboration tool, they found that Fireflies was a perfect fit for their meeting workflow. The platform offered the convenience of automatically transcribing and capturing important points from meetings. Its easy-to-use interface made Fireflies an essential part of their daily work. They began recording all their meetings with Fireflies, eliminating the worry about missed information. The tool streamlined their note-taking process, ensuring no crucial details were lost and enhancing the overall meeting engagement.

• The implementation of Fireflies in Illio's daily operations resulted in a significant improvement in their meeting engagement and follow-up processes. The automatic transcription and capturing of important points from meetings ensured no crucial information was lost, enhancing the accuracy of their client support. The easy-to-use interface of Fireflies made it an essential part of their daily work, improving efficiency. The centralized management of notes also made the process less arduous, allowing participants to focus more on the discussions at hand. Overall, the use of Fireflies has streamlined Illio's operations and improved their service delivery.