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Watershed > Case Studies > Insight Global's Climate Program Protects Revenue with Efficient Emissions Reporting

Insight Global's Climate Program Protects Revenue with Efficient Emissions Reporting

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Customer Company Size
Large Corporate
Region
  • America
  • Europe
Country
  • United States
  • Canada
  • United Kingdom
Product
  • Watershed
Tech Stack
  • Data Collection Guidance
  • Interactive Data Exploration
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Analytics & Modeling - Data-as-a-Service
  • Analytics & Modeling - Predictive Analytics
Applicable Industries
  • Professional Service
  • Software
Applicable Functions
  • Business Operation
Services
  • Data Science Services
  • System Integration
About The Customer
Insight Global is a staffing services company that supports large enterprises in hiring top talent. Founded in 2001, the company has grown to employ 5,000 internal staff and 35,000 consultants. Headquartered in Atlanta, Insight Global operates over 70 offices across the US, Canada, and the UK, and provides staffing services internationally in more than 20 countries. Despite being primarily a services company, Insight Global recognized its potential for climate impact and began tracking its partial carbon emissions in 2019. The company saw an increasing demand for hiring in the climate and renewable energy industries and aimed to attract discerning candidates. Insight Global's clients largely consist of Fortune 500 companies with public sustainability commitments, which prompted the company to develop a robust sustainability program.
The Challenge
Insight Global faced the challenge of providing clients with an accurate view of emissions produced by their business. As the company was reporting to CDP for the first time, it received numerous requests from clients, primarily Fortune 500 companies, who had ambitious sustainability commitments. The accuracy of emissions data was critical. Katherine Slater, the Sustainability Program Manager, was responsible for building and reporting on the climate program. After a few years of measuring scope 1 and 2 emissions in-house, Slater identified the need for a less manual process that could provide more accurate and actionable results. The manual process involved guessing emissions factors and was tedious, with scope 3 emissions being incomplete.
The Solution
Insight Global implemented Watershed in early 2023 to improve the accuracy and efficiency of its emissions reporting. The implementation of Watershed provided built-in data collection guidance, making it clear what data was needed and how to find it. This addressed previous data gaps, such as not including the travel of 35,000 consultant employees in the initial footprint. The interactive data exploration feature allowed Insight Global to identify major emission drivers, such as IT equipment and company travel, which were larger than expected. This insight enabled the company to make more thoughtful decisions about travel, a significant part of its operations. Watershed also provided the inputs needed to set data-backed targets, allowing Insight Global to create and submit science-based targets for validation. The solution enabled the company to confidently project its work into the future and establish credible goals.
Operational Impact
  • Insight Global's climate program matured quickly, exceeding expectations of what it could accomplish.
  • The company was able to respond to ad hoc requests from clients quickly and accurately, enhancing client satisfaction.
  • Watershed's product allowed Insight Global to track clients, their revenue contributions, and climate reporting expectations, enabling evaluation of future sustainability initiatives with financial considerations in mind.
Quantitative Benefit
  • Insight Global was able to answer client-specific emissions reporting in minutes instead of weeks.
  • The company finished its CDP report in less than half the time of the first attempt.

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