Intercontainer Austria stays on top of capacity usage with QlikView
Customer Company Size
Large Corporate
Region
- Europe
Country
- Austria
- Germany
Product
- QlikView
- QlikView Server
- ICA Neu
- SAP
Tech Stack
- QlikView
- Excel
- SAP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
- Analytics & Modeling - Data-as-a-Service
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
- Predictive Maintenance
Services
- Data Science Services
- System Integration
About The Customer
Intercontainer Austria (ICA) is one of the leading transportation companies in Austria. It is majority-owned by Rail Cargo Austria, the freight company of Österreichische Bundesbahnen, the Austrian state railway. The company performs shipping and transportation services by rail and road, as well as via inland and coastal shipping. Freight is kept in the same shipping unit or the same road vehicle and conveyed to and from all major European trading centers via different modes of transportation. The company is headquartered in Vienna, from where the other branches in Salzburg, Villach and Wels, as well as the German business, are managed.
The Challenge
Intercontainer Austria (ICA) is a leading transportation company in Austria, providing shipping and transportation services by rail and road, as well as via inland and coastal shipping. The company is headquartered in Vienna, managing other branches in Salzburg, Villach, Wels, and Germany. However, efficient control of these territories was only possible with transparent processes and comprehensive reporting for individual customers and branches. Previously, this requirement was addressed using Excel, with different PivotTables and cross-references. Given the increasing complexity, this was a very cumbersome and error-prone procedure. A new solution was needed that could produce more efficient, more detailed analyses and reports to optimize capacity management and contribute to improvements in business processes through faster, more flexible evaluations.
The Solution
ICA deployed QlikView to 4 functional areas in just 5 days. With QlikView, ICA now analyzes capacity, load factors, customer quantities, and distribution performance metrics. With QlikView Server, ICA easily supports security and visibility while handling the large data volume pulled from multiple systems such as its ICA Neu in-house application as well as SAP, which is planned in the near future. The first step consisted of importing current quantity and volume data from the “ICA Neu” system into QlikView. This ensures that all employees work based on the same set of data and always have access to up-to-date information. The QlikView Server provides all applications to a broad group of users for individual analyses. This has made the daily work routine for ICA employees much simpler.
Operational Impact
Quantitative Benefit
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