Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Marine & Shipping
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Real-Time Location System (RTLS)
- Supply Chain Visibility
About The Customer
Intermax is a technical outerwear manufacturer established in 1995 in Seoul, South Korea. The company has offices and factories across Vietnam and exports its products to customers around the world, particularly in the US and Italy. Intermax prioritizes getting its products to customers quickly and is constantly seeking ways to gain efficiencies and reduce logistical lead times. The company imports materials from various countries before production can commence. Intermax had been relying on its customers to choose the freight forwarder for shipping, leading to concerns about new processes, uncertainty, and potential impacts on time and cost.
The Challenge
Intermax, a technical outerwear manufacturer based in Seoul, South Korea, faced significant challenges in its supply chain operations. The company, which has offices and factories across Vietnam, prioritizes getting products to its customers quickly. This requires importing materials from various countries before production can commence. In this process, Intermax was constantly seeking ways to gain efficiencies and reduce logistical lead times. However, like many Asian manufacturers, Intermax relied on its customers to choose the freight forwarder for shipping, leading to concerns about new processes, uncertainty, and potential impacts on time and cost. In 2016, one of Intermax's customers faced shipping issues with a production line, prompting the customer to suggest using Flexport's services. Despite initial skepticism about partnering with a new freight forwarder, Intermax decided to give Flexport a try.
The Solution
Flexport, a freight forwarder nominated by Intermax's customers, provided a platform for Intermax to manage bookings, documents, communications with all shipping parties, and track shipments. This partnership with Flexport's dedicated team at origin led to increased efficiency and transparency in Intermax's supply chain management. Flexport's technology platform stood out among other freight forwarders, helping to speed up operations. Intermax's team could now place bookings and manage documents online, saving time previously spent on phone calls, emails, and corrections. The platform also provided real-time access to the same information for everyone, eliminating the need to wait for printed documents from freight forwarders. Additionally, Flexport's platform enabled instant availability of the bill of lading after the boat had sailed, a process that typically took 3 to 4 days with other freight forwarders. This greatly improved Intermax's cash flow.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
![](/files/casestudy/Airport-SCADA-Systems-Improve-Service-Levels.png)
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
![](/files/casestudy/IoT-based-Fleet-Intelligence-Innovation.png)
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
![](/files/casestudy/Digitize-Railway-with-Deutsche-Bahn.png)
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
![](/files/casestudy/Cold-Chain-Transportation-and-Refrigerated-Fleet-Management-System.png)
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
![](/files/casestudy/Vehicle-Fleet-Analytics.png)
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
![](/files/casestudy/3M-Gains-Real-Time-Insight-with-Cloud-Solution.png)
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”