Domo > Case Studies > iPro Puts Big Analytics Into the Hands of Independent Grocers With Domo

iPro Puts Big Analytics Into the Hands of Independent Grocers With Domo

Customer Company Size

SME

Region

America

Country

United States

Product

Domo Everywhere

Tech Stack

Data Analytics
Data Visualization
Cloud Computing

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Retail

Applicable Functions

Sales & Marketing
Business Operation

Use Cases

Supply Chain Visibility
Inventory Management

Services

Data Science Services
Training

About The Customer

iPro Systems is the data and analytics arm of Alliance Retail Group, a company that enables independent grocery stores across the United States to band together and negotiate the lowest cost of goods possible. iPro Systems provides the insights these retailers require to understand what is happening in their stores and where they should focus their attention. The company's focus was rooted in billing and adjudication, but they desired to share business insights with retailers and vendors. However, this proved to be a challenge due to the complexity of the data.

The Challenge

Before the implementation of Domo, iPro Systems, the data and analytics arm of Alliance Retail Group, was primarily focused on billing and adjudication. The company desired to share business insights with retailers and vendors, but this proved to be a challenge due to the complexity of the data. This complexity consumed a significant amount of the analytics team’s time and only allowed for limited, intermittent spreadsheet-based reporting. The company needed a solution that could handle the complexity of the data and provide insights in a more efficient and accessible manner.

The Solution

iPro Systems implemented Domo Everywhere, a data visualization and management platform. This platform allows retailers to access data in visual, easy-to-understand dashboards that are updated nightly. These dashboards provide updates into sales data, shipment data, and other data sources, creating additional derivative data that provides valuable new insights to help retailers and vendors drive their business. With Domo Everywhere, iPro gives each user access to its own metrics based on more than a dozen data sources. Personalized Data Permissions ensure that each user sees only the data that is pertinent to them without requiring iPro to create or manage separate dashboards. Users can identify specific vendors, brands, divisions, departments, categories, subcategories or individual UPCs that impact business so they can take action.

Operational Impact

Retailers can now access data in visual, easy-to-understand dashboards that are updated nightly.
Dashboards provide updates into sales data, shipment data, and other data sources, creating additional derivative data that provides valuable new insights.
Users can identify specific vendors, brands, divisions, departments, categories, subcategories or individual UPCs that impact business so they can take action.
Users can conduct year over year consumption analysis by item, as well as sophisticated price point analysis to better identify the impact that pricing strategy and volume changes will have on their future performance.
Retailers can also use data aggregated from other stores in the network to compare themselves against peer benchmarks.