Rapid7 > Case Studies > IT/Security Alignment Paves Way for Effective Risk Management at University of Salzburg

IT/Security Alignment Paves Way for Effective Risk Management at University of Salzburg

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Austria
Product
  • Rapid7 Nexpose
  • Metasploit
Tech Stack
  • Dynamic Asset Groups
  • Vulnerability Management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Cybersecurity & Privacy - Network Security
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
  • Facility Management
Use Cases
  • Intrusion Detection Systems
  • Remote Control
Services
  • System Integration
  • Training
About The Customer
The University of Salzburg, located in Austria, is a prominent educational institution with approximately 18,000 students and 3,000 staff members spread across 30 locations. The university's IT infrastructure is managed by a dedicated team of 12 professionals, including Thomas Wenninger, the COO of IT, and Ulrich Pache, the IT Network & Security Engineer. The university is committed to maintaining a collaborative and productive workplace dynamic, ensuring that its IT and security teams work together seamlessly to minimize risk and ensure optimal performance of the campus networks.
The Challenge
The University of Salzburg faced the challenge of ensuring optimal performance and minimizing risk across its campus networks. With approximately 18,000 students and 3,000 staff across 30 locations, the university needed a robust solution to manage its IT and security infrastructure. The IT and security teams needed to collaborate effectively to prioritize and remediate issues based on the organization's needs. The university required a solution that could provide actionable insights, higher accuracy in identifying vulnerabilities, and better visibility into risk.
The Solution
The University of Salzburg implemented Rapid7 Nexpose and Metasploit to address its IT and security challenges. Nexpose provided the university with actionable insights through its detailed reporting features, enabling the IT and security teams to prioritize and remediate issues effectively. The dynamic asset groups feature allowed the team to group systems according to their operating systems, enhancing their ability to manage tasks efficiently. Nexpose also offered higher accuracy in identifying vulnerabilities that other security solutions missed, providing better visibility into risk. The integration of Metasploit with Nexpose allowed the university to identify vulnerabilities on the network before running full penetration tests, enhancing their security measures. The support from Rapid7 was also a significant factor, with timely communication and direct connections to the Rapid7 team, ensuring smooth implementation and ongoing support.
Operational Impact
  • Nexpose's dynamic asset groups feature enabled the university to group systems according to their operating systems, enhancing task management efficiency.
  • The higher accuracy of Nexpose in identifying vulnerabilities provided better visibility into risk, allowing the university to prioritize remediation efforts effectively.
  • The integration of Metasploit with Nexpose allowed the university to identify vulnerabilities on the network before running full penetration tests, enhancing their security measures.
  • The detailed reporting features of Nexpose provided actionable insights, enabling the IT and security teams to prioritize and remediate issues based on the organization's needs.
  • The support from Rapid7, including timely communication and direct connections to the Rapid7 team, ensured smooth implementation and ongoing support.
Quantitative Benefit
  • The university has approximately 18,000 students and 3,000 staff members across 30 locations.
  • A team of 12 professionals manages the university's IT infrastructure.

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