IT Solution Provider Improves Customer Satisfaction and Simplifies Operations with SimpliVity
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Customer Company Size
Mid-size Company
Region
- Europe
Country
- Belgium
Product
- SimpliVity hyperconverged infrastructure
Tech Stack
- Microsoft SQL Server
- Computer Associates Application and Network Performance Monitoring Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
- Business Operation
Use Cases
- Infrastructure Inspection
- Remote Asset Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Simac is a Belgian IT solutions integrator and services provider. The company uses SimpliVity hyperconverged infrastructure to power its remotely hosted application and network performance monitoring service. The SimpliVity solution enables Simac to deliver higher performance, revenue-critical services—reliably, easily and cost-effectively. Simac’s legacy data center—a mix of HP servers and NetApp storage systems—had become too costly and complex to manage and scale. Provisioning customers and troubleshooting problems was a time-consuming, resource-intensive proposition involving many distinct, low-level administrative interfaces.
The Challenge
Simac, a Belgian IT solutions integrator and services provider, was facing challenges with its legacy data center—a mix of HP servers and NetApp storage systems—which had become too costly and complex to manage and scale. Provisioning customers and troubleshooting problems was a time-consuming, resource-intensive proposition involving many distinct, low-level administrative interfaces. Simac planned to move its IT operations to a colocation facility to support its growing business. Deciding the time was right for a technology refresh, Steven De Prins, Cross Domain Architect for Simac, selected SimpliVity hyperconverged infrastructure as the platform for the company’s next-generation IT architecture.
The Solution
Simac deployed two 2U SimpliVity nodes in its new colocation facility, replacing nearly an entire rack of legacy equipment. A redundant configuration ensures continuous availability in the event of hardware failures. A third SimpliVity node in the corporate data center supports development, test and disaster recovery functions. The SimpliVity solution simplifies operations and improves service agility. IT generalists in the Remote Monitoring business can provision customers quickly and easily, without involving corporate IT. Service administrators can now clone, move, backup and restore VMs in two or three mouse clicks. The SimpliVity solution also improves application performance and availability. The platform performs hardware-assisted inline deduplication, compression and optimization on all of its data while conserving storage capacity and freeing up system resources for business-critical applications.
Operational Impact
Quantitative Benefit
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