Rapid7 > Case Studies > Italian University Gains a “Panorama” View of Overall Risk with Rapid7 InsightIDR

Italian University Gains a “Panorama” View of Overall Risk with Rapid7 InsightIDR

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Customer Company Size
Large Corporate
Region
  • Europe
Country
  • Italy
Product
  • InsightIDR
  • InsightVM
  • Nexpose
Tech Stack
  • Log Entry Query Language (LEQL)
  • Rapid7 Project Sonar
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Education
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Intrusion Detection Systems
  • Predictive Maintenance
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • System Integration
About The Customer
Universita’ degli Studi di Palermo, located in Sicily, Italy, is one of the largest universities in the country, with over 42,000 students and 3,600 employees. The university ranks 6th among the top 10 universities in Italy based on various factors, including the services offered to students, paid scholarships, available facilities, digital services, and internationalization. The university's IT and security team is small, consisting of just three members responsible for monitoring hundreds of thousands of assets, including those belonging to students. The team sought to enhance their security posture and streamline their operations by leveraging advanced tools and technologies.
The Challenge
The University of Palermo faced significant challenges in managing and securing a vast number of assets with a small IT team. They needed a solution that could provide comprehensive visibility into vulnerabilities and overall risk, as well as streamline the process of querying and analyzing log data. The university also required a secure method for log retention to meet compliance requirements and sought flexible visibility across a range of operating systems, including Windows, Mac, Linux, iOS, Android, and Windows phones. Prior to adopting Rapid7's solutions, the university relied on Snort and AlienVault OSSIM for incident detection and response, which proved to be less efficient and intuitive.
The Solution
To address their challenges, the University of Palermo implemented Rapid7's InsightIDR and InsightVM solutions. InsightIDR is a cloud-based incident detection and response solution that centralizes log data in a secure cloud architecture, providing intuitive dashboards and advanced search capabilities. This allowed the university to efficiently monitor and investigate incidents, such as malware traffic and SYN flooding, and gain valuable insights into user behavior and traffic anomalies. InsightVM, the evolution of Rapid7's Nexpose, offered comprehensive vulnerability management, enabling the university to gain a 'panorama' view of all vulnerabilities and overall risk. The integration of Rapid7 Project Sonar data further enhanced their ability to identify exposed assets. The university found these solutions easy to use and configure, with significant out-of-the-box value, including behavior detections, queries, and dashboards.
Operational Impact
  • The implementation of InsightIDR and InsightVM allowed the University of Palermo to centralize and secure their log data, meeting compliance requirements and providing a single query capability across multiple services.
  • The university's small IT team was able to efficiently monitor and manage hundreds of thousands of assets, including transient student devices, with enhanced visibility and control.
  • InsightIDR's intuitive dashboards and advanced search capabilities significantly improved the team's ability to investigate and respond to incidents, such as malware traffic and SYN flooding.
  • The integration of Rapid7 Project Sonar data provided valuable insights into exposed assets, further enhancing the university's security posture.
  • The university experienced improved productivity and customer satisfaction due to the ease of use and comprehensive features of Rapid7's solutions.
Quantitative Benefit
  • The University of Palermo ranks 6th among the top 10 universities in Italy.
  • The university has over 42,000 students and 3,600 employees.
  • The IT and security team consists of just three members.
  • The university monitors hundreds of thousands of assets across its network.

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