Jacksonville University Creates a Data-Driven Culture with Power BI
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Power BI
Tech Stack
- Data Visualization
- Dashboard Development
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Data Science Services
- System Integration
About The Customer
Jacksonville University, a premier private institution located in northeast Florida, has been recognized as one of 'America’s Best Colleges' in the south for over a decade by U.S. News & World Report. The university is committed to providing high-quality education and fostering a data-driven culture to enhance student engagement and institutional management. With a medium-sized organization of 50 to 999 employees, Jacksonville University serves a diverse student body and offers a wide range of academic programs. The institution is dedicated to leveraging data and analytics to improve decision-making processes and drive positive outcomes for students and faculty. By partnering with Trivium BI, Jacksonville University aims to transform its data access and utilization, enabling faster and more informed decision-making across the campus. The university's leadership, including President Tim Cost, is focused on creating a proactive and rich data culture that empowers faculty, staff, and students to make meaningful decisions based on objective data insights. Through the implementation of Power BI and the development of intuitive dashboards, Jacksonville University is committed to democratizing data access and fostering a culture of transparency and collaboration.
The Challenge
Five years ago, Jacksonville University (JU) faced significant challenges in accessing and utilizing data effectively. The process was cumbersome, requiring leadership to fill out forms and wait for the analytics department to provide static reports. This reactive approach hindered timely decision-making and limited the ability to leverage data for strategic purposes. The arrival of President Tim Cost in 2013, with his extensive experience in Fortune 500 companies, brought a new expectation for technology and data accessibility. The need for a more dynamic and proactive data culture became evident, prompting JU to seek a solution that would democratize data access and empower leaders, faculty, and staff to make informed decisions. The existing data processes were siloed, with different departments owning separate data sets, leading to inconsistencies and inefficiencies. Meetings with deans often resulted in conflicting data interpretations, as each department relied on its own data sources. This lack of a unified and authoritative data set hindered meaningful discussions and strategic planning. The challenge was to create a centralized and accessible data platform that would streamline data access, improve data accuracy, and foster a culture of data-driven decision-making across the university.
The Solution
To address the challenges of data access and utilization, Jacksonville University partnered with Trivium BI to implement Power BI as a comprehensive data visualization and analytics solution. The collaboration began in 2019, with the goal of democratizing data access across the campus and creating a proactive data culture. The Institutional Research (IR) team, along with Dr. Resche Hines and Dr. Angela Henderson from Trivium BI, spearheaded the initiative to build numerous dashboards on various data sets. These dashboards were then integrated into a JU app, allowing leadership to access dynamic and relevant data directly from their devices. The implementation of Power BI enabled the university to streamline data access and improve data accuracy. The intuitive nature of Power BI allowed faculty, staff, and leadership to easily navigate the dashboards and access the information they needed. The IR team played a crucial role in embedding the dashboards into the app, ensuring that leadership could quickly and easily access multiple pre-filtered data sets. This approach eliminated the need for individual Power BI links and simplified data access for leadership. The solution also involved breaking down data silos and creating a centralized and authoritative data set. By leveraging Power BI, Jacksonville University was able to provide a unified view of data, enabling more meaningful discussions and strategic planning. The implementation of Power BI not only improved data access but also fostered a culture of data-driven decision-making, empowering faculty, staff, and students to make informed decisions based on objective data insights.
Operational Impact
Quantitative Benefit
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