Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Banyan Technology's freight management software
Tech Stack
- Web-based platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
- Fleet Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Kaufman Container is a leader in the packaging industry with a history spanning over 100 years. The company has built its reputation on quality, innovation, and exemplary customer service. Kaufman Container operates almost as a logistics specialist for its customers, directing freight movement globally. The company's growth has included the ability to manage freight carriers to and from both coasts and offer complete warehousing services. Kaufman has strategic locations in Cleveland, Ohio and Minneapolis, Minnesota. The company's ability to honor customer shipping requests of local parcel or multiple long haul carrier services is supported by their companywide use of a real-time freight management software from Banyan Technology.
The Challenge
Kaufman Container, a leader in the packaging industry, faced challenges in controlling shipping costs and communicating directly with carriers. The company relied on industry published static tables for pricing and lacked a single system for visibility and control of freight movement and audit reporting capabilities. Additionally, Kaufman wanted to improve its ability to measure and monitor productivity. The company sought a web-based solution that incorporated general business rules, accommodated multiple service types, and used the terminology they commonly used.
The Solution
Kaufman Container implemented Banyan Technology's freight management software. The web-based system integrates all features and services required to cover an end-to-end freight management process. It creates and maintains direct and instantaneous connections between customers and their freight carriers for better informed decisions, manage risk and increase profitability. The system provided comprehensive core capabilities from quoting new business, booking loads, dispatching, tracking status and final invoice reconciliation. The integrated nature of Banyan’s design, which includes being embedded in most existing workflows critical to efficient transportation operations, has enabled total visibility along with efficiencies.
Operational Impact
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