Samsara > Case Studies > KeHE Distributors Leverages Samsara for Fleet Efficiency and Safety

KeHE Distributors Leverages Samsara for Fleet Efficiency and Safety

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

Samsara AI Dash Cams
Samsara Vehicle Gateways (VGs)
Samsara Driver App

Tech Stack

Real-time GPS tracking
Geofencing
AI Dash Cams

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Employee Satisfaction
Productivity Improvements

Technology Category

Analytics & Modeling - Predictive Analytics
Functional Applications - Fleet Management Systems (FMS)
Sensors - GPS

Applicable Industries

Retail
Transportation

Applicable Functions

Logistics & Transportation
Quality Assurance

Use Cases

Driver Performance Monitoring
Fleet Management
Predictive Maintenance
Real-Time Location System (RTLS)

Services

System Integration
Training

About The Customer

KeHE Distributors, LLC, headquartered in Naperville, Illinois, is a leading distributor of specialty organic foods to grocery stores across all 50 U.S. states, including Alaska and Hawaii. With a fleet of over 550 trucks and 700 drivers, KeHE is dedicated to efficiency, safety, and customer service. The company was recognized as a 2020 Samsara Top Fleets Finalist for its excellence in performance. KeHE's primary focus is on improving fleet efficiency, safety, and customer service through innovative solutions and technology.

The Challenge

KeHE Distributors faced challenges with their previous AOBRD and GPS tracking provider, which had hardware that was difficult to install and use. The hardware was not portable, leading to a loss of GPS tracking on 15% of their fleet, making it difficult to accurately track deliveries and update customers with ETAs. Additionally, drivers struggled with the in-cab tablets provided by the previous system, which could not load additional apps, resulting in a lack of a consolidated place to track routes and hours. This led to inefficiencies and a cluttered electronic setup in the trucks.

The Solution

KeHE Distributors implemented Samsara's plug-and-play hardware, including Vehicle Gateways (VGs) and AI dash cams, across their entire fleet. This allowed for easy self-installation and the ability to switch out or add devices as needed. The Samsara Driver App provided a consolidated platform for drivers to log hours, track routes and deliveries, and communicate with dispatch. This improved driver satisfaction and simplified the payroll process. Additionally, Samsara's real-time GPS tracking and geofencing capabilities enhanced routing efficiency and customer service by providing accurate ETAs and automated order updates. The AI dash cams also improved driver coaching and safety by providing high-quality video footage for incident analysis and exoneration.

Operational Impact

KeHE's drivers are much happier with the Samsara Driver App, which allows them to log hours, track routes and deliveries, and message with dispatch in a single place. This has made the work of the back office easier as well.
The ease of installation of Samsara's plug-and-play hardware means KeHE now has visibility into their entire fleet, improving routing and customer service.
The real-time GPS tracking and geofencing capabilities have improved the 'Check Call' process, saving approximately 19 hours per week by eliminating the need for manual check calls.
The high-quality video footage from Samsara's AI dash cams has enhanced driver coaching programs, leading to an 18% reduction in accidents within a year.
Samsara's AI dash cams have also helped KeHE protect their drivers by providing proof in case of incidents, allowing them to avoid litigation for at least three incidents.

Quantitative Benefit

KeHE saved 9 hours per week in payroll processing, totaling 468 hours annually.
KeHE saved approximately 19 hours per week in the 'Check Call' process, totaling 988 hours annually.
KeHE saw an 18% reduction in accidents within a year due to improved driver coaching programs.