KFH Accelerates Digital Transformation with Microsoft Teams and Cloud Solutions
Customer Company Size
Mid-size Company
Region
- Europe
Country
- United Kingdom
Product
- Microsoft Teams
- Microsoft 365
- Azure
- Azure Virtual Desktop
- Power BI
Tech Stack
- Cloud Computing
- Virtual Desktops
- Collaboration Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Functional Applications - Remote Monitoring & Control Systems
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Remote Collaboration
- Digital Thread
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Kinleigh Folkard & Hayward (KFH) is a medium-sized professional services company based in the United Kingdom, with 60 locations across London and two offices in Wimbledon. The company operates ten business divisions, handling a significant amount of sensitive and personal information. KFH is a human-focused business, with success heavily reliant on relationships and communication. The company has a strong emphasis on inclusivity in decision-making and prioritizes client engagement. With a workforce that values mobility and security, KFH sought to enhance its digital capabilities to support its operations and customer interactions effectively.
The Challenge
Kinleigh Folkard & Hayward (KFH) faced the challenge of modernizing their IT infrastructure while ensuring robust security and mobility. With sensitive information across ten business divisions, the leadership was initially hesitant about cloud adoption. However, by 2018, their on-premises infrastructure was nearing end-of-life, prompting a reevaluation. The COVID-19 pandemic further disrupted their plans, necessitating a rapid pivot to remote work solutions. The need for effective communication and collaboration tools became paramount as lockdowns were announced, pushing KFH to fast-track their digital transformation efforts.
The Solution
KFH partnered with Microsoft and Stridon to develop a comprehensive cloud migration plan, starting with Microsoft 365 and extending to Azure and Azure Virtual Desktop. The plan aimed to enhance mobility and security while providing business-enhancing tools. Microsoft Teams was rapidly deployed to facilitate remote work, enabling seamless communication and collaboration across the organization. The adoption of Microsoft Teams was expedited due to its ease of use and the trust KFH had in Microsoft's solutions. The platform became integral to maintaining business operations, supporting meetings, collaborative work, and ensuring employee connectivity and well-being. KFH also leveraged Microsoft Power BI for data insights and reporting, further enhancing their digital transformation journey.
Operational Impact
Quantitative Benefit
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