Kingsborough Community College Enhances Cybersecurity with Okta's Multi-Layered Identity Management
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Okta Authentication
- Okta Authorization
- Okta User Management
- Okta Multi-Factor Authentication
- Okta B2B Integration
Tech Stack
- Single Sign-On (SSO)
- Virtual Desktop Infrastructure (VDI)
- Active Directory (AD)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Employee Satisfaction
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Cybersecurity
- Remote Asset Management
- Remote Control
Services
- Cybersecurity Services
- System Integration
About The Customer
Kingsborough Community College, founded in 1963, is part of the City University of New York (CUNY) system and is located in Brooklyn, New York. It is recognized as one of the leading community colleges in the United States by the Aspen Institute College Excellence Program. The college serves approximately 14,000 students, including traditional students, continuing education students, and high school students getting a head start on college courses. Kingsborough is committed to providing both liberal arts and career education, promoting student learning and development, and serving its diverse community. The college has a significant presence in its Brooklyn-Manhattan Beach neighborhood, with 2,000 faculty and staff dedicated to supporting its students. As part of its mission, Kingsborough focuses on enhancing educational opportunities and ensuring a safe and secure learning environment for its students and staff.
The Challenge
Kingsborough Community College, part of the City University of New York (CUNY) system, is recognized as one of the top community colleges in the United States. The college serves a diverse student body of approximately 14,000 students in Brooklyn. As the college embarked on its cloud journey, it faced the challenge of securing access to cloud solutions for students, faculty, and staff while maintaining a primarily on-premises IT infrastructure. The college needed to develop a multi-layered cybersecurity strategy to protect against increasingly sophisticated cyber threats. The existing infrastructure was perimeter-based, and the college sought to enhance its security measures by integrating single sign-on (SSO) and identity and access management (IAM) solutions. The college also needed to streamline burdensome student processes and ensure secure access to virtual desktops, especially in response to the increased demand for remote learning during the pandemic.
The Solution
To address its cybersecurity challenges, Kingsborough Community College deployed Okta's identity and access management solutions in 2015. The college implemented Okta Authentication, Authorization, and User Management to simplify access to cloud solutions such as Dynamic Forms, Starfish, and ExamSoft. This deployment streamlined onboarding and offboarding processes, reduced support requests, and simplified complex student processes. In response to the stay-at-home order in 2020, the college set up a virtual desktop infrastructure (VDI) using Citrix to enable continued remote learning. Okta B2B Integration was used to unify Active Directory (AD) profiles and streamline access, while Okta Multi-Factor Authentication (MFA) was added for enhanced security. The college also plans to use Okta for authentication in its mobile app, allowing users to access multiple applications without logging in multiple times. The college is exploring additional Okta features to further enhance its multi-layered cybersecurity strategy and streamline identity and access management for its community.
Operational Impact
Quantitative Benefit
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