Customer Company Size
SME
Region
- America
Country
- United States
Product
- Kuebix TMS
- NetSuite ERP
Tech Stack
- Freight Pay and Audit functionality
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Education
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
About The Customer
Pioneer Valley Books is a company that offers a wide variety of fiction and nonfiction books and other resources for Reading Recovery, primary classroom, and literacy teachers at affordable prices. Their mission is to provide engaging stories and teaching materials that help children to develop strong literacy skills and a love of reading. Their operations are based in Northampton, Massachusetts with additional shipping and storage in nearby Florence, MA. The company ships domestically and internationally, and like many organizations, has considerable freight spend to manage efficiently in order to keep costs down and value to customers high.
The Challenge
Pioneer Valley Books was facing a challenge with their previous process which was highly manual and didn’t allow for rating with multiple carriers. Their freight spend was only understood on a macro level and they couldn’t audit every invoice for discrepancies due to time constraints. The company was leveraging stand-alone shipping apps, rate aggregators tied to specific carriers, and map-based platforms intermittently. This meant the logistics team at Pioneer Valley Books needed to copy a lot of data back and forth manually, wasting time and limiting the amount of rate comparison possible. As the company’s LTL and parcel freight began to expand rapidly, their home-grown solution wasn’t flexible enough for their long-term needs.
The Solution
Pioneer Valley Books implemented Kuebix TMS as their one source for domestic shipping as well as an integration between NetSuite and Kuebix and automated Freight Pay and Audit functionality. The logistics team at Pioneer Valley Books quickly realized that LTL providers were willing to competitively bid against parcel carriers for their freight. In order to efficiently compare rates across multiple carriers and modes for each shipment, Pioneer Valley Books needed a single system from which to operate. The answer came in the form of Kuebix in May of 2018. Soon after Pioneer Valley Books implemented Kuebix TMS as their transportation management solution, their Warehouse Manager rapidly began adding carriers for rate comparison. They were able to have one carrier come in, and without blinking an eye, undercut the historically used carrier’s rates by 10% across the board. This would have been impossible without Kuebix, as Kuebix seamlessly connected with the carrier without a customized integration.
Operational Impact
Quantitative Benefit
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