Zscaler > Case Studies > La-Z-Boy Inc. Enhances Web Security and Efficiency with Zscaler Cloud Solution

La-Z-Boy Inc. Enhances Web Security and Efficiency with Zscaler Cloud Solution

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Technology Category
  • Cybersecurity & Privacy - Application Security
  • Cybersecurity & Privacy - Cloud Security
Applicable Industries
  • National Security & Defense
Applicable Functions
  • Facility Management
  • Maintenance
Use Cases
  • Supply Chain Visibility
  • Tamper Detection
Services
  • Cloud Planning, Design & Implementation Services
About The Customer
La-Z-Boy Inc., founded in 1927, is one of the world’s leading residential furniture producers. The company's infrastructure includes five manufacturing facilities, five distribution facilities, six regional offices, one large supply center in Mexico, and 70 stores throughout the USA. There are 2,500 Internet users throughout La-Z-Boy’s locations. The company was previously using a central proxy-based product in tandem with a URL filtering product for web security, which was causing high bandwidth costs, increased latency, and a high administrative burden due to false positives from misclassification of web content.
The Challenge
La-Z-Boy Inc., a leading residential furniture producer, was facing significant challenges with its existing web security solution. The company's infrastructure, which includes five manufacturing facilities, five distribution facilities, six regional offices, one large supply center in Mexico, and 70 stores throughout the USA, was heavily reliant on a central proxy-based product used in tandem with a URL filtering product. This solution was causing high bandwidth costs and increased latency due to all traffic being backhauled to La-Z-Boy’s headquarters. Additionally, the company was dealing with a high administrative burden due to the large number of false positives resulting from the misclassification of web content by the URL filtering solution. This not only led to a frustrating user browsing experience but also increased the workload for the IT department.
The Solution
To address these challenges, La-Z-Boy evaluated cloud-based security solutions as alternatives to upgrading their existing solution or transitioning to a new appliance-based solution, both of which were cost-prohibitive. A cloud-based web security solution would not only eliminate the cost of purchasing appliance-based solutions but also remove the operational expenses related to maintenance. The responsibility of upkeep would lie with the service provider, reducing costs and complexity for La-Z-Boy. Additionally, a cloud-based solution would greatly improve visibility into resource usage within the organization or into inappropriate leisure browsing activity by users. La-Z-Boy chose the Zscaler Cloud Security Service, which offered bandwidth cost savings, better utilization of IT resources, and more efficient allocation of web resources.
Operational Impact
  • The implementation of the Zscaler Cloud Security Service brought about significant operational improvements for La-Z-Boy. The cloud-based solution not only reduced costs and complexity but also increased visibility of web activity, allowing the company to better monitor and manage resource usage and browsing activity. The solution's intuitive, flexible, and granular policies greatly simplified reporting and analyzing data, freeing up the IT department's time for more strategic projects. Furthermore, the ability to analyze traffic by web application types enabled La-Z-Boy to allocate their web resources more efficiently, enhancing overall operational efficiency.
Quantitative Benefit
  • La-Z-Boy greatly reduced the amount of bandwidth used by eliminating backhaul and enabling users to directly connect to the Zscaler Cloud Security Service.
  • The solution led to a 50% reduction in the La-Z-Boy IT department’s time spent on tedious operational tasks.
  • La-Z-Boy was able to allocate their web resources much more efficiently by providing the ability to analyze traffic by web application types.

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