Large European Financial Institution Employs Managed AED to Protect Their Networks, Applications and Services
Customer Company Size
Large Corporate
Region
- Europe
Product
- Arbor Edge Defense® (AED)
- Managed AED
Tech Stack
- DDoS protection
- Cloud solution
- On-premise solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
The customer is a large financial institution based in Europe. They were using a hybrid solution for DDoS protection, which included an on-premise component as well as a cloud component. However, they were facing serious issues with their current DDoS protection vendor, which led to service outages during business hours. This forced the institution to look for another solution to alleviate their DDoS protection concerns. The institution was considering replacing their current system with an always-on cloud solution only, believing that they did not require anything on premise as they had before when employing an always-on cloud solution.
The Challenge
The financial institution was facing serious issues with their current DDoS protection vendor. The vendor provided a hybrid solution with an on-premise component as well as a cloud component. However, the system was failing due to service-related outages caused by software updates by the vendor. The organization was looking to replace their current system with an always-on cloud solution only. They believed that they did not require anything on premise as they had before when employing an always-on cloud solution. However, NETSCOUT Representatives made the case that always-on typically means always monitoring but not always mitigating. The reason for this is that pushing all of the network traffic to a cloud scrubbing center and then returning it the network could result in severe system latency.
The Solution
NETSCOUT recommended a hybrid solution where Arbor Edge Defense (AED) was implemented on premise and would provide always-on and always-mitigating coverage while the Cloud solution they selected would be the backup for any volume of bad traffic that was above AED’s capacity or overwhelmed the internet pipe to the network. This positioning brought them to a Proof of Concept (POC) with the customer. During the POC, NETSCOUT was able to demonstrate the value of having on-premise devices that enhance a cloud solution to provide an extra level of DDoS coverage. The POC allowed them to exhibit instances where the cloud solution did not trigger mitigation for a number of minutes and the on-premise AED was able to identify and mitigate the illegitimate traffic that got through. In addition, because of NETSCOUT’s stellar managed-services team’s performance during the POC and the customer’s reliance on a third party managed-services group to manage their network operations in house, the customer requested that NETSCOUT be used by the third-party managed-services group to oversee the entire DDoS solution.
Operational Impact
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