Large PC manufacturer achieved significant revenue growth by integrating omni-channel data for better insights
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Amazon S3
- Talend
- Tableau
- Qlikview
Tech Stack
- Big Data
- Data Integration
- Data Visualization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Revenue Growth
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Storage Services
- Analytics & Modeling - Big Data Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Business Operation
Use Cases
- Supply Chain Visibility
- Predictive Quality Analytics
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
The customer is a leading US PC manufacturer operating in the Information Technology industry. The company had a vision to integrate multi-channel, multi-source, and different types of data (structured and unstructured) into a single platform. This platform would provide a single source of truth for all business KPIs and metrics for stakeholders. The company operates in different geographic regions (GEOs), each of which was using its own reporting and insights techniques and methodologies to keep track of changing business patterns. The company sought to drive more accountability and consistent reporting practices by requiring data from different sources to reside in a single platform where reporting, BI, and insights would reside.
The Challenge
The client, a leading technology company, had a vision to integrate multi-channel, multi-source, and different types of data (structured and unstructured) into a single platform. This platform would provide a single source of truth for all business KPIs and metrics for stakeholders. Until this initiative was planned and launched, different geographic regions (GEOs) teams were using their own reporting and insights techniques and methodologies to keep track of changing business patterns. To drive more accountability and consistent reporting practices, the client specifically required data from different sources to reside in a single platform where reporting, BI, and insights would reside.
The Solution
Blueocean Market Intelligence conducted a series of workshops to understand different data sources, the significance of business unit KPIs and metrics, closely watched numbers by GEOs, workflow management for all the varied data sources, and a common primary identifier to connect different customer touchpoints under one single source of truth. They created a data source and process blueprint that was used as the reference guide for implementation and deployment of the Big Data platform. Blueocean Market Intelligence set up a global delivery center with a team of Big Data specialists and business analysts to drive seamless transition between business and technical requirements. After client approval, the team set up a proprietary technology stack based on different technology arms (e.g – APIs) to drive different extraction procedures, Amazon S3 for storage, Talend solution for data classification and ETL processing, and a combination of Tableau / Qlikview for reporting business KPIs and metrics.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.
Case Study
IoT Data Analytics Case Study - Packaging Films Manufacturer
The company manufactures packaging films on made to order or configure to order basis. Every order has a different set of requirements from the product characteristics perspective and hence requires machine’s settings to be adjusted accordingly. If the film quality does not meet the required standards, the degraded quality impacts customer delivery causes customer dissatisfaction and results in lower margins. The biggest challenge was to identify the real root cause and devise a remedy for that.
Case Study
Retail Uses RFID to Enable Cold Chain Monitoring
Like most grocery retailers, Hy-Vee is faced with the challenge of providing the highest quality products to its shoppers. Shoppers want the longest possible shelf life from perishable products and expect a consistent product experience each time they shop. Controlling the quality of products sold leads to shopper loyalty, which is of paramount importance to the success of Hy-Vee. Before products arrive in stores, Hy-Vee's distribution centers (DCs) handle items including dairy products, fresh meats, seafood, deli items, produce and frozen goods, all of which have different temperature needs and sensitivities. During transit from suppliers to DCs, Hy-Vee has limited visibility and temperature management abilities due to large amount of supplier managed transportation. For instance, during a week-long transit, a supplier's carrier equipment may malfunction, causing an item to thaw and then refreeze once repairs are made. Hy-Vee sought help from TempTRIP, an RFID solution provider that focuses on shipping, storage, receiving, and temperature control. TempTRIP's EPC RFID tags use Impinj chips to monitor and report temperature readings throughout the shipping and receiving process. The tags can also be re-configured and re-used, a unique feature within the current market of temperature monitoring devices.
Case Study
Covisint Improves Mitsubishi's Collaboration With Its Supply Chain
Mitsubishi sought to improve supplier relationships on a global basis and to offer an easy-to-use solution to interact with them. In August 2004, Mitsubishi selected Covisint’s platform to help improve sharing of information and collaborative business processes with its global suppliers. Covisint enabled Mitsubishi to provide its suppliers with immediate access to information and applications to obtain more collaborative working relationships
