Largest Privately Owned U.S. Banking Company Invests in ARCHIBUS
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- ARCHIBUS
- Web Central
- Smart Client with Design Management for AutoCAD & Revit
Tech Stack
- ARCHIBUS
- Web Central
- AutoCAD
- Revit
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Finance & Insurance
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Building Automation & Control
- Predictive Maintenance
- Inventory Management
- Warehouse Automation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
First National of Nebraska Inc. and its subsidiary, First National Bank of Omaha, have been on a growth trajectory and have been for some time. That growth has made them the largest privately owned banking company in the United States. First National and its affiliates have more than $21 billion in managed assets, and 5,000 employee associates. Primary banking offices are located in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota, and Texas. The company has been focusing on better managing its growth, transitioning from leased to owned property, adding space on an ongoing basis, and increasing facility-related accountability. These efforts have driven their expanding use of ARCHIBUS.
The Challenge
The desire to better manage First National’s growth has accelerated in recent years as they make a transition from leased to owned property, add space on an ongoing basis, and increase facility-related accountability. Those trends have all helped drive their expanding use of ARCHIBUS. Prior to the implementation of ARCHIBUS in the late 1990s, FNBI’s space data was maintained manually, which often resulted in inaccurate or inconsistent information. The maintenance and operations systems then in place did not tie directly back into the building portfolio information or provide the access and detail that was increasingly important for management purposes. In addition, the lack of a preventative maintenance system had them responding to exponentially more – and more costly – equipment failures. Another point of pain, parking management for over 2,500 parking stalls also presented a challenge, as did establishing a reliable methodology for overall strategic master planning.
The Solution
All of these functions and more were eventually centralized in ARCHIBUS, allowing the company to identify future budgetary and space needs, track work orders, and view portfolio inventory in order to track more than 356 active lease profiles and manage over 400 service contracts. In addition to the out-of-the-box functionality, they liked the open architecture that allows them to work with their Business Partner, JLL, to develop entirely new applications that leverage ARCHIBUS core capabilities. As a result, they have built a truly multidimensional tool that is central to their business operations. Today, ARCHIBUS is used to drive all of First National’s central facility management processes. The FNBI service group now manages building assets and space, capital projects, and on-demand and preventive maintenance work orders for over 197 major building and retail branch locations. Additionally, the group uses ARCHIBUS to support related responsibilities that also fall under the FNBI management umbrella, including maintaining detailed employee location and emergency contact data, warehouse inventory (furniture and equipment), parking management, tracking First National’s artwork portfolio, and overseeing the large number of service contacts.
Operational Impact
Quantitative Benefit
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