Larimer County Enhances Digital Services with Okta and Auth0
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Okta Workforce Identity Products
- Auth0 Customer Identity Solution
- Okta Universal Directory
- Okta Single Sign-On (SSO)
- Okta Multi-Factor Authentication (MFA)
Tech Stack
- Identity and Access Management (IAM)
- Cloud-based Infrastructure
- Automated Provisioning
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
- Facility Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Larimer County is located in north-central Colorado and is the seventh largest county in the state based on population. It is home to Rocky Mountain National Park, Colorado State University, and approximately 360,000 residents. The county government serves all residents and businesses through stewardship of numerous community resources, infrastructure improvement and maintenance, planning services, transparent public records, human and economic health initiatives, and broad community-wide public safety services. Larimer County employs approximately 2,000 people and is experiencing significant growth, necessitating technology that can grow with its workforce and better serve its citizens.
The Challenge
Larimer County, Colorado faced challenges with a disparate IT infrastructure that heavily relied on Active Directory Federation Services (AD FS), which was not sufficient for supporting the county’s cloud-based applications. This resulted in a hefty IT workload and frequent reboot services, making it difficult to serve residents efficiently and securely. The county needed a solution that could secure apps and servers across a hybrid environment, enable automated employee provisioning, and streamline employee access to all tools and services through a single digital front door using one username and password.
The Solution
Larimer County adopted Okta’s Workforce Identity Products to enable employees to access all cloud-based apps through a single digital front door, adding an extra layer of security and automating provisioning. This ensured that employees could securely access the tools they needed. The county also implemented Auth0’s flexible customer identity solution to extend industry-leading identity capabilities to its citizens, providing seamless access to county services via social media logins while centralizing authentication. The integration of Okta and Auth0 allowed Larimer County to streamline authentication and provisioning across its hybrid environment, enabling a seamless transition to remote work during the COVID-19 pandemic.
Operational Impact
Quantitative Benefit
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