Leading Audio Technology Company Streamlines Product Development with Intellect
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Intellect BPM solution
Tech Stack
- Business Process Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Electronics
Applicable Functions
- Product Research & Development
Services
- System Integration
About The Customer
The customer is a leading manufacturer of component quality home stereo loudspeakers, high-end, integrated music, and home theater systems based in Massachusetts. They are one of the largest and best-known audio technology companies in the world, maintaining an exceptionally strong commitment to research. This allows them to consistently offer customers the latest in cutting-edge audio equipment. The company is also known for manufacturing acoustically customized automobile systems.
The Challenge
The Massachusetts-based audio technology company was struggling with an inefficient and manual process for managing their product development lifecycle. The process was captured in a series of Excel spreadsheets, Visio diagrams, and reports that were generated manually by a dedicated department. This resulted in miscommunication throughout the project, countless hours in meetings, loss of time, and disorganized data that was never easy to share. The company needed an automated process management system that would track their project development throughout the various phases: concept, design, development, manufacturing, and quality. However, none of the off-the-shelf solutions in Project Management or Product Lifecycle Management fit their process without major and costly customization.
The Solution
The company selected Intellect as their new Business Process Management (BPM) solution primarily due to its rapid development ability to capture their process exactly. It only took one person to do the initial deployment and an in-house employee to learn the system. Within 3 months, the whole system was implemented. All the spreadsheets were replaced by Intellect templates, organized with a workflow system that assigned each user their activity when due, providing them the exact information at the right time. In addition, the workflow diagram provided executives a real-time view on each project as well as a portfolio dashboard that can be drilled into as needed. The speed of deployment was due to the Intellect platform’s unique framework which does not require programming, yet is still easily scalable and affordable.
Operational Impact
Quantitative Benefit
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