Customer Company Size
Large Corporate
Region
- Africa
Country
- South Africa
Product
- IsoMetrix
Tech Stack
- SHEQ management system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Waste Reduction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Recycling & Waste Management
Applicable Functions
- Quality Assurance
- Maintenance
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- System Integration
- Training
About The Customer
EnviroServ is a leading waste management company founded in 1979. The company has a diverse operational portfolio that includes management of general and hazardous waste, waste beneficiation, recycling, and on-site waste management. EnviroServ is a multi-national business and continues to grow. The company offers a range of products and services including hazardous and general waste transportation and disposal, waste minimization and beneficiation collection, treatment and disposal alternatives, on-site waste management and recycling, industrial cleaning, and health care risk waste incineration. The company has 1950 employees and operates across 26 sites.
The Challenge
EnviroServ, a leading waste management company, was in need of a software solution for safety, health, environment and quality (SHEQ) management. They required a system that could manage general SHEQ processes and streamline those unique to the waste industry. The company was growing and needed a solution that could scale with them. They also wanted to replace their manual, paper-based processes with an electronic SHEQ management system to reduce the time allocated to common tasks and record all incidents in real-time. During the software selection process, they faced the challenge of finding a solution that met all their specifications while remaining within the desired budget. During implementation, they faced the challenge of change management and implementing the system across many sites in a short time.
The Solution
EnviroServ chose IsoMetrix as their software solution for SHEQ management. IsoMetrix’s agile framework and customization capabilities enabled EnviroServ to meet every specific requirement. Any functionality that was not offered out-of-the box was custom-built to ensure successful implementation. The system is flexible, making it easy to tailor all IsoMetrix solutions to individual business needs without a hefty price tag attached. IsoMetrix’s configurable, roles-based system reduced the burden of persuading employees with no previous SHEQ software experience to buy-in. Each group of users, such as managers and front-line employees, have an interface, layout, and functionality set tailored to their needs. EnviroServ dedicated staff to conduct one-on-one training across all their sites, which resulted in the successful deployment and full adoption of IsoMetrix.
Operational Impact
Quantitative Benefit
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