Les Dépendances Optimizes Operations with Fidelio ERP System
Customer Company Size
SME
Region
- America
Country
- Canada
Product
- Fidelio ERP system
Tech Stack
- ERP
- CRM
- Data Mining
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Sales & Marketing
- Procurement
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
About The Customer
Les Dépendances is a company that specializes in the selection, importation, and distribution of fine cheeses from Europe and Quebec. Some of these cheeses are exclusively offered by the company. Les Dépendances has a wide distribution network, with its products available in over 800 points of sale in Quebec and other parts of Canada. The company was founded in 2001 and has grown significantly, expanding its operations to foreign markets. The company has 30 employees and has locations in Saint-Hubert and Vancouver.
The Challenge
Les Dépendances, a company that imports and distributes fine cheeses, was facing operational challenges due to its growth in foreign markets. The company was previously operating with various small software and Excel files, which were no longer sufficient for their expanding operations. They needed an integrated system to optimize their operations and automate their work processes and procedures. The company was also preparing for a change in ownership in 2015, which required a more structured and automated system.
The Solution
Les Dépendances implemented the Fidelio ERP system to address their operational challenges. This system is 100% integrated throughout the company, providing a comprehensive solution for their needs. The ERP system has helped to structure the company with automated processes, making it easier to manage daily operations and prepare for the transmission of company ownership. The system also includes features for on-the-road follow-up with CRM and web sales orders, as well as purchase orders based on sales forecasts. This has facilitated better understanding of the company's activities through data mining.
Operational Impact
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