Leveraging AppFolio for Efficient Property Management: A Case Study on 2B Living
Applicable Industries
- Buildings
About The Customer
2B Living is a property management company headquartered in San Carlos, California. Established in 2011, the company manages a diverse portfolio that includes single-family residential, multifamily residential, and commercial properties. The portfolio comprises over 200 multifamily properties and approximately 1,300 units throughout the Bay Area of California. The company has experienced rapid growth and has a workforce spread out across various locations. 2B Living is committed to leveraging technology to improve its operations and provide better services to its residents.
The Challenge
2B Living, a property management company based in San Carlos, California, was facing challenges in managing and scaling their business due to rapid growth and a dispersed workforce. The company oversees a diverse portfolio of over 200 multifamily properties and approximately 1,300 units throughout the Bay Area. Prior to implementing AppFolio Property Manager PLUS, the team relied heavily on traditional methods of data management such as paper and spreadsheets, and manually inputting information. This process was not only time-consuming but also prone to errors, making it difficult for the directors to effectively manage the business.
The Solution
To address these challenges, 2B Living adopted AppFolio Property Manager PLUS in 2014. This platform helped the company automate and organize their data in one place, enabling leaders to quickly identify opportunities and make better decisions about managing their teams. The use of AppFolio Property Manager PLUS also provided their residents with the cutting-edge technology they desired. Moreover, it freed up time for property managers, allowing them to focus more on creating great customer experiences. Since partnering with AppFolio, 2B Living has experienced significant growth, demonstrating the effectiveness of the solution.
Operational Impact
Quantitative Benefit
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