About The Customer
The customer in this case study is MINI, a well-known automobile manufacturer. MINI is recognized for its iconic compact cars that combine British style with German engineering. The company has a strong presence in the European market and is known for its innovative marketing strategies. In this instance, MINI was faced with the challenge of navigating a market crisis while also promoting its new product, the MINI Roadster. The company's ability to swiftly respond to the situation with a clever and engaging content marketing strategy showcases its commitment to maintaining its brand image and customer engagement, even in challenging market conditions.
The Challenge
The European market was in turmoil due to the horsemeat scandal. This crisis had the potential to negatively impact various industries, including the automobile sector. MINI, a renowned car manufacturer, was faced with the challenge of navigating this crisis while maintaining its brand image and customer engagement. The company needed a swift and effective strategy to address the situation and ensure its market presence was not adversely affected. The challenge was to create a content marketing strategy that was timely, relevant, and engaging enough to capture the attention of the public amidst the ongoing scandal.
The Solution
MINI, in collaboration with its marketing team, came up with an innovative and timely content marketing strategy. They created a tongue-in-cheek ad promoting the new MINI Roadster, which was written and designed within a day. The ad was featured in full-page spreads across all major national publications within three days of being presented to MINI. This quick and clever response not only addressed the ongoing scandal but also effectively promoted their new product. The ad was also shared extensively on social networks, which increased its reach and impact. This strategy demonstrated the power of timely and relevant content in capturing public attention and driving engagement.
Operational Impact
Quantitative Benefit
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