DocuWare > Case Studies > Levi Strauss: Digital Transformation with DocuWare Cloud

Levi Strauss: Digital Transformation with DocuWare Cloud

Customer Company Size

Large Corporate

Region

Europe

Country

Germany

Product

DocuWare Cloud
Samsung's color laser multifunction devices

Tech Stack

Cloud Computing
Document Management System
Multifunction Devices

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements
Digital Expertise

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing
Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Apparel
Retail

Applicable Functions

Sales & Marketing
Business Operation

Use Cases

Inventory Management
Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

Levi Strauss is a globally recognized textile company, best known as the inventor of the Blue Jeans. The company is undergoing a digital transformation in Germany to meet the demands of their internet and lifestyle savvy customers and the requirements of the digital business world. This transformation includes changes to organizational structures to reflect the company's global orientation and the introduction of new IT solutions. The company has centralized its order to cash (OTC) management into a European service center, introduced SAP, and re-equipped 44 Levi retail stores and showrooms across Germany with state-of-the-art multifunction Samsung equipment.

The Challenge

Levi Strauss, a global textile company, is undergoing a variety of changes in Germany to meet the demands of their internet and lifestyle savvy customers as well as the requirements of the digital business world. This includes organizational structures that reflect the company's global orientation as well as the introduction of new IT solutions. In 2010, DocuWare was introduced in the OTC department in Frankfurt as part of a pilot project. Over the years, enormous quantities of documents such as shipping slips, invoices and returns had accumulated and needed to be digitally managed in the future. The goal was both to increase processing efficiency and ensure sustainability. After successful implementation, including extensive digitization of old documents, the central European service center in 2015 created a new situation. At this point, the DocuWare installation, which had previously been run locally, was replaced by a cloud solution, to drive further cost savings in the long term.

The Solution

The solution involved the introduction of DocuWare in the OTC department in Frankfurt as part of a pilot project. This was done to manage the enormous quantities of documents such as shipping slips, invoices, and returns that had accumulated over the years. After successful implementation, which included extensive digitization of old documents, the central European service center created a new situation in 2015. At this point, the DocuWare installation, which had previously been run locally, was replaced by a cloud solution. The data volume, which had grown to more than 120 GB over the course of five years, migrated into the DocuWare Cloud. Since 2015, paper documents have been digitized using Samsung's color laser multifunction devices, which all Levi Strauss branches in Germany are equipped with.

Operational Impact

The seamless integration of DocuWare showed them that many new functionalities for optimizing business processes are available, not only at the company headquarters in Frankfurt, but also at the retail stores and showrooms.
The DocuWare Cloud solution is still in a pilot phase as an ECM implementation and is currently limited to the OTC department. But in the long term, the document management solution will be used in other German Levi Strauss divisions.
They are also considering an SAP integration and expanding to include other worldwide subsidiaries.

Quantitative Benefit