Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Sensors - Utility Meters
Applicable Industries
- Cement
- Utilities
Applicable Functions
- Product Research & Development
Use Cases
- Construction Management
- Construction Site Monitoring
Services
- System Integration
- Training
About The Customer
The Los Angeles Department of Water and Power (LADWP) is the largest municipal utility in the United States, serving 4.1 million citizens with 7,238 miles of water mains and 14,486 miles of electric transmission and distribution wires. LADWP is responsible for providing over 640,000 water customers and 1.4 million electric customers with the best service and lowest cost resources available. Revenue from the LADWP is crucial for funding parks and public safety services for the City of Los Angeles. The organization was facing significant challenges with its engineering data management, which was causing lost productivity, project delays, and increased costs.
The Challenge
The Los Angeles Department of Water and Power (LADWP), the largest municipal utility in the United States, was facing significant challenges with its engineering data management. With over 100 years of records stored in various systems across the enterprise, finding accurate information for new project designs was a time-consuming and often unsuccessful task. Drawing data, foreman’s prints, and job addresses were stored in three different Oracle databases, while CAD files were on a Linux server using an in-house configuration management application. Scanned foreman’s prints with field markups were stored in a Windows server, and Office documents, photos, and PDF files were scattered across multiple file servers in various departments. This disorganized system was causing lost productivity, project delays, and increased costs. Significant labor was required just to maintain the many repositories and custom software. New projects required hours of research to locate reference files and resolve inconsistencies, often resulting in designs started with incomplete or inaccurate information, leading to revisions during construction.
The Solution
To improve operating efficiency, LADWP decided to implement ProjectWise, Bentley’s engineering information management and project collaboration software. ProjectWise was chosen for its ability to store a wide range of file types, provide security, manage drawing version control, support custom workflows, and provide users rapid access to files through spatially enabled search capabilities. ProjectWise replaced LADWP’s homegrown drawing management system “PDMS,” which had been in use since 2003. Bentley delivered a complete assessment, system configuration, and implementation plan, followed by training on system administration and customization. This enabled LADWP staff to automate the cleanup and migration of files, and implement project and CAD standards to ensure lasting information integrity. Bentley support continued through launch with assistance on user manuals and end-user training. The benefits of ProjectWise were immediate. LADWP now had one application and repository for all drawings, maps, photos, documents, and data.
Operational Impact
Quantitative Benefit
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